Austin Boats & Motors

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Address: 1208 Ranch Rd 620 S, Lakeway, TX 78734, USA

Phone: (512) 263-2811

Website

State: Texas

Zip Code: 78734

Reviews

I have an older Crownline BR and needed Idle air valve replaced and horn repaired. I was told by Greg that they would do a 16 point inspection and not do any work until I approved it. I called a week and a half later to find they replaced the Idle air valve without my consent and we agreed to complete a tune up and oil change. Greg called a couple days later and told me he missed the fact that I have a Bravo drive and he ordered the impeller for an Alpha drive. That got corrected and then they found the water manifold was cracked. I agreed to have everything repaired. They called me to pick up the boat and I found that the emergency brake cable had been snapped and there were greasy hand and foot prints all over my white leather. Greg and Marc told me they would detail the boat and repair the brakes on the trailer. I spoke with Marc the next day and he told me the detail was done and the trailer brakes were repaired and working. I picked the boat up and the trailer brakes do not work. I called and asked for Marc but Greg answered and told me they replaced the cable but the trailer brakes did not work when they took the boat in and they are not going to repair the trailer brakes. DO NOT TAKE YOUR BOAT TO THESE LYING CROOKS!!

 9 years ago (09-08-2017)

Moved to the neighborhood 3 years ago and found austin boats & motor.  Since then I've bought all my parts from JR at the parts department.  Have my eye on The Wake Tractor and will be meeting with there sales department soon.  I'm sure sales department is just as great.

 10 years ago (15-04-2017)

Dale is great to work with!  He has priced boat after boat, trying to find the right fit for us...
Holly in finance (AH-MAZING) has jumped through hoops for us and even though we have not been able to come to an agreement on terms quite yet... we will definitely be purchasing a boat from Austin Boats & Motors....

 10 years ago (21-10-2016)

Great people....love my new motor!

 9 years ago (19-07-2017)

I couldn't be more satisfied with the team @ ABM.  I haven't purchased a boat from them but I use them exclusively for all of the service/maintenance on my '04 Skeeter bass boat.  Brian Ludwig, the service manager @ ABM, is one of the easiest guys in the business to work with and he's overly committed to helping you get back on the water as quickly as possible.  Their entire team is very knowledgeable and resourceful.  Sonny is the technician that has performed most all of the service to my boat over the years and I couldn't be happier to have a service technician that I respect backed by a team that I trust.

The ABM team continues to far exceed my expectations and I highly recommend them to anyone looking for an easy to work with, first-class shop.

 11 years ago (11-04-2016)

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