Auto Body Artists Sales

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Address: Streamwood, IL 60107, USA

Phone: (630) 213-3368

State: Illinois

Zip Code: 60107

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Reviews

Very poor job of detailing my car. Was promised that all small scuffs will be removed. When completed, scuffs on driver side quarter were untouched. Upon inquiry he just made excuses that it could't be buffed out. The polish on the car was terrible. Left streaks all over the place. When I took the delivery I had to point out marks on the my car that was left over by the buffer.  Avoid at all cost

 10 years ago (30-09-2016)

I had a very bad experience with this shop . My car was in a minor car crash so I called  Auto Body Artists. Marcin- who works there and I believe he is a co - owner quickly helped; My car was towed to their shop. I  asked Marcin  to give me an estimate for the total cost of the repairs needed. After 3 days he said: $3500 or $4000 depending if one part will be fixed or if the appraiser from insurance company decides that a new one will be necessary. I had 2 witnesses for this estimate; I was over the phone. When it was time to pick up my car, I called to talk about the details and Marcin suddenly changed his estimate saying that the total cost is exactly what the insurance company estimated - but since he did not had a copy of the total ) he asked: so how much is the check from your insurance? He asked if I can bring the check from the insurer, but I explained that the check was not for his name.  It was for me, so I could cover the expenses of the car repair. And I believe the numbers must match for me - not for him. His previous estimate was lower: so what had changed since then for him?  If any of the parts was more expensive that he thought , shouldn't he contact me first to explain it?  Since the new part was not necessary , the total estimate should be $3500. But he explained that it was just " an estimate". Looks like for him the numbers must perfectly match his price, which I believe is not fair. He has been is this business long enough to know how much his labor and parts cost. I just want to add, that it was second time (and the last one) I had my car repaired in this shop. Same thing happened few years ago, that is why I specifically requested the total cost of the repair before he saw the estimate. Not fair...hate when people do business like this and that is why I will never used their services again and do not recommend to do business with them. Oh, and let me add that two of the5 star- reviews were added by the other owner: G. Baran.

 10 years ago (28-01-2017)

Very professional! Honest ! 

 10 years ago (17-02-2017)

Excellent work done on my current vehicle as well as other jobs I sent their way. They aren't a chain so personal attention is given to client. Will return as long as current owner remains.

 11 years ago (03-11-2015)

Very good experience, attention to details, recommend to all your car needs

 10 years ago (16-06-2016)

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Auto Body Artists Sales

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