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Reviews, get directions and contact details for Auto Spa

Auto Spa
Address: 5110 N Illinois St, Fairview Heights, IL 62208, USA
Phone: (618) 239-6390
State: Illinois
City: Fairview Heights
Zip Code: 62208


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
If you have tinted windows... Don't get your car washed here. I'm new to the area and was looking for a place to get my 2018 Optima washed. I always drove by and the cars getting washed there always looked good. So I figured I'd give it a try. Car looked nice when it was finished, but as the day progressed. I noticed on at least 3 different windows, including my windshield, that had fine but noticeable scratches in the tint. Of course they accepted no responsibility for this, and I'm stuck spending ANOTHER $150-250 getting my tint fixed. So I would suggest if you have your windows tinted, skip past the Auto Spa in Belleville/Fairview Heights. I spent $34 the ONE time I went, and will NEVER go back unless they take responsibility for the damages caused.
7 years ago (04-03-2018)
Just had an update to the auto spa we went to. The people working were very nice and the car wash is automatic and cleaned our car very well. I wound recommend auto spa to anyone who wants a good clean car
7 years ago (07-03-2018)
I went there for the first time and left with muddy footprints inside of my vehicle and a plug off my tire. Manager showed me the cameras and TOLD me "here is what I know happen. You hit a curve. If my employees see something like this they tell me and we tell the customer." No one told me anything!!! And I didn't go anywhere else. Then I asked about changing my membership at the Express location because the wax is never washed off completely and dries up looking worse than it did when I came in. Again he's gonna tell me what's happening instead of listening to my complaint and providing good customer service. Needless to say I canceled my membership the same day. Not worth my hard earned money to not be treated like a valuable customer.
7 years ago (09-02-2018)
The best outside only car wash in the area. Employees are friendly My car looks great afterwards, get a lot of compliments on my car after having it cleaned there.
7 years ago (22-01-2018)
If they brake anything on your vehicle they will blame you. They wont fix it. They wont take accountability. They wont treat you like they value you at all. I drive a Hummer H2. The first time the car wash ripped off the grill and I was able to go back and retrieve it. They said sorry and I put the grill back on it was still in tact. 2 days ago I go to the car wash and it rips off my lower grill. I call repeatedly so I can retrieve my part. They dont answer go there watch on video camera the grill coming off in the car wash. They said they would call us back and they conveniently called the wrong number. And proceeded to tell me and my boyfriend that it is our fault and our problem. And the part has been obliterated with no recoverable pieces. After admitting the car wash ripped it off and admitting that there are no warning signs that if they damage your vehicle they are not liable. What Ever You Do Dont Go Here!!!!! They will screw up your car and blame you!!!
7 years ago (17-02-2018)
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