Bachendorf's Jeweler

Reviews, get directions and contact details for Bachendorf's Jeweler

Address: 8400 Preston Rd, Dallas, TX 75225, USA

Phone: (214) 692-8400

Website

State: Texas

Zip Code: 75225

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Wouldn’t waste my time walking in the door. About 6 years ago I brought my wife’s wedding ring in to surprise her with a new setting. Explained what she liked and they designed and manufactured a new ring using her diamond, along with some smaller ones around the outside and on wedding band. Have randomly had a small diamond fall out and always brought back and they replaced. Brought it in a few weeks ago and am told the setting is wore out and needs to be totally redone. Over $2000 repair. I complained as this is either a design or manufacturing flaw and I shouldn’t have to pay for that. They came back and told me they would do it for about $950. Now I’m really mad. First that I’m being asked to pay, and second that you all of a sudden can do it for less than half what was originally quoted. I again complained and they didn’t care. Just had me come and pick it up. Will be taking by business elsewhere and will never step foot inside a Bachendorfs again. I encourage you to do the same. Know people that have had wedding rings for 50 years and settings aren’t wore out, somehow my wife’s is after less than 6 years and not everyday wear.

 8 years ago (11-11-2017)

Walked in the store before Christmas to buy my wife a nice gift. The store was not busy yet no one would acknowledge me or offer to help me. I walked down the street to another jeweler and left behind a huge wad of cash there.

 8 years ago (26-12-2017)

On our first visit to Bachendorf's in Dallas, we were quickly greeted by Rick Mendoza and were treated as valued customers. We were looking for an engagement ring and Rick sat down with us and discussed the design and look we desired and along the way touched on a personal note with us. We quickly made a connection with Rick on our first visit. We returned a week or so later to work to finalize our decision and again had a great sit down with Rick to go back through the rings and diamonds. We did end up purchasing a wonderful ring and diamond from Rick and Bachendorf's and definitely recommend Bachendorf's in Dallas. We found ourselves saying how nice and genuine Rick was each time we left the store. We were also nicely welcomed by other Bachendorf's employees. We will definitely return for future jewelry needs!

 9 years ago (13-12-2016)

Friendly people, expert advice, high quality  pieces, atmosphere makes you want to return 🇺🇸👍👍

 8 years ago (30-11-2017)

Five Star Service - friendly, attentive, and more than met my expectations!  Highly recommend Rick and Paolo.

 8 years ago (28-06-2017)

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