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Reviews, get directions and contact details for Badcock Home Furniture &more

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Welcome to the Badcock Home Furniture &more of Cartersville, GA Facebook page! We look forward to seeing you in our store soon. Learn more at www.badcock.com.

Address: 914 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA
Phone: (770) 386-2691
State: Georgia
City: Cartersville
Zip Code: 30120


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
We’ve been purchasing furniture from Badcock for 20 years and have always had excellent service until recently the new owners took it over. It has been headache after headache. Nothing but problems, lack of communication, damaged furniture when delivered, terrible customer service from owners son which is the manager, I believe Jeremy is his name. I have spent thousands of dollars here, but will never buy anything else again from this location. Our sales rep April was all nice while we were making our last $5000.00 purchase.. that all went down hill after the purchase and she told his wrong info about our delivery, our warranty and our $2000.00 bedroom suit mattress was torn, my entertainment center had a corner broken off. Terrible service and after 20 years I am no longer a customer of this location. I Hate this because I was a loyal customer.
7 years ago (11-05-2018)
This is based on sale & delivery. The showroom was nice. It was clean. I never got a call telling me my time of delivery. I called them by 11am to make sure they were coming. The delivery guys were super nice. Setup did not take more than an hour. My only complaint is that some of the couch cushions are dirty. I have made arrangements and will be going to have to take them to the store to exchange. Otherwise - the process of getting financed was easy and we really love the new couch & chairs.
7 years ago (16-03-2018)
Wife bought me a recliner for Christmas was told since I wasn’t there that I could exchange it if I didn’t like it, within two months of purchase stitching started coming apart because chair is way to big, when I went to explain about the stitching I looked at other recliners and realized the one they brought me was not the same recliner that she bought, the one in the store I can put my feet on the ground while sitting the one they brought is way to big and I’m 6’1, this is the problem I have to pull on the armrest to get out the chair causing the stitching on armrest to come apart. Sells woman’s name was Carolina had said there would be no problem exchanging for different recliner then I get a call saying that we are stuck with it, after seeing how they treat their customers I went the same day that I got the call to WOODSTOCK OUTLET bought a living room suit,entertainment center,dining room table with 6 chairs and a bedroom suit. I will never do business with the liers from bad cocks but would recommend WOODSTOCK OUTLET.
7 years ago (21-03-2018)
Great furniture, great credit system, just pay on time and you're golden.
7 years ago (27-05-2018)
You sign a contract for one monthly price then they give you a higher price the next month. Then you go to the store to fix it and all they can say is call corporate. They have no customer service what so ever.
8 years ago (05-11-2017)
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