Banfield Pet Hospital

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Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

Address: 5154 Nicholson Ln, Kensington, MD 20895, USA

Phone: (301) 984-6034

Website

State: Maryland

Zip Code: 20895

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed

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Reviews

We had an 11-year-old Chihuahua Pomeranian mix named Poncho that was very healthy before I took him to the Veterinarian in Michigan to get his Rabies Vaccination.   That was in February of 2017.  From that point on his health started to decline.  We took him back to the Imlay City Vet because he was not eating and was acting Lethargic.  The doctor said he had Pancreatitis caused by the food he was eating.  She would not admit that the Rabies vaccine could have something to do with his condition. She told us that he needed to be on fluids and that we could leave him there but no one would be there to watch him at night. We did not think he should be alone so, that evening we took him to the Wilson Vet Hospital in Romeo.  They did blood work on him and said that he was in complete kidney failure NOT Pancreatitis. Doctor Wilson told us we should just “put him down” (So Cold Hearted) because we would need to give him fluids at home and we would not be able to do it because he was too mean.  If the Doctor saying that did not wrench our hearts enough, while he was in there one of the interns fractured Poncho’s jaw trying to give him oral medicine.   No one at the Wilson Veterinary Hospital apologized or claimed responsibility for what happened to his jaw.  They did do x-rays on his jaw free but Geez that is the least they could do.  They charged us for the rest of it, though, around $700.00.  We had to give him fluids through a syringe every day for the rest of his life to keep him hydrated and to keep his kidneys from working as good as they could.  
There is a test that the Veterinarians do not to tell you about, it is a called Titer (Tighter) test.  It measures your pet’s immune system level.  A rabies shot is a booster shot that boosts your pet’s immune system.  Every 3 years your pet is supposed to get this shot but sometimes this shot is in their system for 7 to 10 years.  Therefore, your pet should not need a shot.  Unless the Titer (Tighter) test is done, you never know what their immune system level is and unless you know that, the Vet will give them a booster weather they need it or not.  
I never knew about the Titer test.  The Vets never told me about it and I think if Poncho would have had it, it would have saved his life.  The shot he got was directly responsible for his death.  I blame the Veterinarian’s for not giving us the option to get this Titer (Tighter) test.  He was too small of an animal to have all those vaccinations in him. Poncho was like a baby to us and our hearts are broken because he is gone.  We lost him August 14, 2017.  A part of us is gone forever.  Please, if you love your pets, do not believe that you have to give your pets these vaccinations every year or 3 years.  Have the Vets give them a Titer (Tighter) test to see if they need them.  Go on the Internet, look it up, and be informed.
It has been almost 3 months this we lost Poncho and the pain and hurt is still here.   I confronted the Imlay City Vet about the Titer test and they told me “The State doesn’t recognize the Titer Test”.  OMG, they are more concerned about what the State of Michigan thinks than the health of our pets.  The only thing they told me after asking about the Titer Test and how the Rabies booster destroyed his kidneys was, “He had weak kidneys”, unbelievable.  No compassion, No responsibility for what happened to him.  My wife has just learned of two more pet owners that lost their pet or had them harmed because of this Vet.  One said the vet killed their pet but WE don’t know why yet and the other said that they took their dog in because it had a haze over its eyes.  The Vet refused to see the dog and by the time they got him into another vet, he was blind.   We do not need Vets like this taking care of our pets.

 8 years ago (07-12-2017)

I called this place to get a last minute appointment. I asked if I could have someone squeeze me in during a cancellation, or something. The lady answering the phone seemed very attentive and replied, "She could see what she could do." She put me hold for about 20 minutes...However when they returned, it was a different woman and she asked me what I was calling for, and "if my dog was sick". I was confused and hung up, since typically, that's what you call a veterinarians office for...

 8 years ago (15-09-2017)

I went to get a refill prescription for my pup. The couple in front of me had a husky pup that even I could tell was not feeling good. The owners explained to the assistant that they did not have an appointment but it was an emergency because he had eaten an entire sock a few days prior and stopped eating and using the restroom. The assistant said that the vet was about to go on lunch and he had a full schedule after so there was no guarantee they would be able to see them! I was shocked!  I'm a dental assistant, and my doctor would never put a lunch break in front of an emergency patient. Luckily another customer was able to point them in the direction of the nearest emergency vet hospital. And to the girl at the counter.... you didn't even ask your doctor.... and ignored several phone calls. Now I know why I can never get through.

 8 years ago (30-05-2017)

Amazing how people get upset with them for not taking emergency walk in's when 1) There is an Emergency Animal hospital literally 2 mins away and 2) They are basically a doctors office for your pet not the hospital for your pet.  I mean do you make an appointment with your doctor if you had a gunshot wound? Just Saying guys. These people do their job to the best of their ability and to the best that company, local, state and federal regulations allow them to.  Normally a place that has mixed reviews is a good place. If it was really as bad as some make it out to be you would see all negative on here. Just blows my mind like if your that great of a pet owner wouldnt you know like every other competent pet owner in the Rockville area that there is an Emergency Animal hospital open 24hrs right around the corner. Rant Done.

 8 years ago (06-09-2017)

I bring my westie and cairn terrier there and love it! The wellness plans are a great deal if you really want to take good care of your pet. Sometimes the wait is a little longer than expected, but it is worth it for the care and service that the doctors provide you. They really take the time to ask you everything about your beloved dog. Additionally, I have learned more from Dr. Paranjpe and Dr. Parna than I have from any other vets I have taken my dogs to see. Did you know that you could get a water additive to break down the tartar on their teeth? I didn't! 

Also, it is a busy place so please try and come on time for your appointments so that they can take us all on time! :)

 8 years ago (13-07-2017)

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