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Reviews, get directions and contact details for Bank of America Financial Center

"Bank of America is proud to serve Detroit, MI. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 280 Main St, Yarmouth, ME 04096, USA
Phone: (207) 846-9372
State: Maine
Zip Code: 04096


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Reviews
This review is based only on the architecture. An Architectural Marvel in the Heart of Detroit Nestled in the bustling heart of Detroit stands the Bank of America building, a testament to the city’s rich architectural heritage. As you approach the grand edifice at 500 Griswold St, you’re greeted by the imposing yet elegant Art Deco design that harks back to a bygone era of splendor1. Step inside, and you’re immediately enveloped in an ambiance of sophistication and history
I scheduled an appointment to open a new account and left a message inquiring about the requirements for a Canadian citizen to open a US bank account. A day before the appointment, Tony, an employee called me, and I explained to him my situation and clarified that I have a rental agreement in the US, my Canadian passport, Canadian driver's license and social insurance number. I asked him if anything else is required to open a bank account and he said “no, you should be fine” However, when I drove three hours with a baby to the appointment the next day, unfortunately, Tony was busy with a client and Andrea Grimes met me, and since she “saw”me she said “you are Canadian ? This might not work” I called another branch to ask what is required and they confirmed that if i have a residence address in the states i should be able to open a bank account. Andrea was curious and asked me many questions that are not necessary or relevant to see if I’m qualified to open a bank account. There was no reason to ask me for work visa as I’m not going to work in the US soon. She tried to raise her voice and mentioned that I’m not allowed to work in US without a work visa, although I never mentioned anything about working there as i Live in Canada and have a business there. I wasn’t sure if it’s Immigration firm or Bank. Unfortunately, it obviously was a selective decision. BTW the only reason for opening a bank account was to receive inherited money. This experience was extremely disappointing and unprofessional, as I had to spend nearly seven hours on the road for nothing, all due to a racist attitude towards me. She could not have been more rude to me.
If I could give the branch less than 1 star I would. I came to open a New bank account and Andrea started to advise me to cross the street to open an account in another bank. She just was weird.
I can't think of a worse experience. I moved CASH from one account to another ACCOUNT and BOFA system had the transaction as "pending." In these instances, the branch manager has the authority to make the funds available. A teller refused and said it was impossible. I had a closing and needed the funds. LUCKILY FOR ME....I called the BOA on Woodward and Mack and the branch manager stepped in, called and got them to write the check. I was a frequent visitor to that BOFA and there's just 0 reason for them to have treated me so rudely. Getting access to YOUR money doesn't need to be this difficult. They waived the $15 fee without me asking, but at this point, the damage was done.
Unfortunately I don't remember the name of the gentleman that helped me. Maybe Tony in management he went above and beyond to resolve the issue. Respectfully 'SMOORE
While the building is nice the teller couldn't have been more rude. I asked if he could make change. He said no because I didn't have an account. I said I understand and it was worth asking. I asked if he knew a place I could go like a credit union as I'm from out of town and not familiar with the area. He said "that's not my problem, you can google it and get out of here." Wow... His attitude gives them 1 star, not the fact that he wouldn't make change. Rules are rules and I get that.
Do not use Bank of America! There telephone call center is horrible. Person could not answer my questions but failed to get someone who could. Then went to a Bank of America branch in Grosse Point for assistance. Staff person was very helpful but he had to use the same call in center for the bank. Again no help and the answers to my questions did not make sense. No offer to look further into the issue with my credit card account. I am in the process of changing my bank. This is what happens when banks get to big to fail.
THESE SOCKCUCKERS CHARGED ME $8 TO CASH A $40 CHECK!!!! This branch judges people by how they look and how they dress. The teller never charged me before and said it was a new policy to urge people to start an account with them. When I said no, the guy got mean and nasty and I had to tell him to kiss something.
This branch is in a world-famous art-decor iconic building. Bankers are nice except for the one who asks many intrusive questions to people in line ---- make every client being questioned and even unquestioned bystanders feel uncomfortable.
Bank of America is by far the worst and inconsiderate financial institution. It does not take customer finances into consideration. If at all possible never bank with this institution. If you have accounts with Bank of America it would best to close all business and go elsewhere. This institution does not even deserve one star.
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