Bank of America Financial Center

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Address: 2334 James St, Syracuse, NY 13206, USA

Phone: (315) 438-8697

Website

State: New York

Zip Code: 13206

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

They are unwilling to pay for additional tellers even though they know when their busy times are. For example today Saturday November 4th, 2017,  there's a line that is practically going out the door at few minutes of 12 p.m. though even on Google they mentioned that this is the extreme busy time. It's strictly greed that the Bank of America would not hire additional teller staff to service their customers. I normally avoid going into the bank to go a teller but instead use a ATM. But, occasionally I have to use a teller. I would not go to this bank branch if you need to use a teller. To top off this very unpleasant visit, they made me go out the back door even though they could have easily unlock the front door where my dog was tied up. Bank of America has certainly lowered their standard for customer service and appreciation and have chose to concentrate totally on how much they could possibly get out of one of us at the cheapest possible cost to them.

 9 years ago (16-12-2017)

Awesome people and not bad on the eyes

 9 years ago (21-10-2017)

Credit Unions are better

 9 years ago (23-11-2017)

Can not reach a real person on phone
Due to phone system designed to prevent incoming calls from bank customers. This is very poor customer 
Service and relation especially for people who travel or are at remote locations from a BOA and their home
Beach office. It appears this phone problem has been deliberately designed which creates a deteriorating 
Image of BOA. I have several accounts
And will consider closing all if this issue is not rectified.

      
      
      
 10 years ago (14-07-2016)

I just love this place is perfect raula lynn are the best.

 10 years ago (14-07-2016)

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Bank of America Financial Center

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