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Reviews, get directions and contact details for Bank of America Financial Center

Address: 444 S Mathilda Ave, Sunnyvale, CA 94086, USA
Phone: (408) 991-8302
State: California
Zip Code: 94086


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
This site is absolutely good for nothing. You will experience awful customer service. Everyone is too busy with their stuff and nobody cares about customers... I went in there last week, asked for help.. The Lady I spoke with said she can't help and I just walked away with a sad face :( I then chose to go to "Chase" bank..(My Favorite Bank) They gladly welcomed me, listened to what I needed and help me. Finally I got my job done at "Chase Bank". Bank of America should really learn from Chase or stop being in business, if customers are such a Burden. I'll never walk into Bank of America branch ever again, really. Whatever business I wanna do with them will be in Online only mode. No personal interaction with any BoA employee. Let them chill and have fun.
8 years ago (12-11-2017)
1 teller for about 40-50 people in line. Manager apologizes for not having more tellers, instead of helping out when he has no workers and a ridicules line of people waiting... As a manager, if you don't have tellers, you should let go of your pride and substitute for one instead of walking around the branch. At least when it's sooo busy...
8 years ago (09-12-2017)
What a joke 5 employees millong around trying to get you to use the atm and only one teller window. Open. What is this designed for wasting customers time. If they wanted to help customers they would open a second teller window and get people going
7 years ago (02-01-2018)
No enough people in the teller sectiin to help out exactly there is only one person in the teller department. They are saying there they hired few people, but that's an excuse. They should think ahead. This is very populated area, so they need to have enough people to serve the purpose
8 years ago (27-11-2017)
This location is beyond slow. Theres only one teller during the rush hour of lunch between 12 and 1pm. Got here at 1250 and stood in line until 115. This is unacceptable for a bank and the wait times are crazy. They have 4 or 5 loan managers, but no tellers. Get it together BoFA. Noone wants to spend all their time in line. Highly disappointed and I understand why the are rated below 3 stars. If you're in a hurry I suggeat that tou drive to another location , possibly in San Jose. The time spent driving is still less than the wait time here. Horrible horrible branch!
8 years ago (05-12-2017)
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