Bank of America Financial Center

Reviews, get directions and contact details for Bank of America Financial Center

Address: 102 N Broad St, Winder, GA 30680, USA

Phone: (770) 867-7571

Website

State: Georgia

City: Winder

Zip Code: 30680

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I have been with them for many years. their service stinks.
They have gone from three to one star ; try calling them on the phone? no one answers and they hang up on you; go in, there is always some dimwitted alpha Barbie saying hello, but not enough tellers behind the counter to serve the dozen people in line; complain? she looks at you like you are the biggest asshat she has ever seen.  Unbelievable to think the service here can get worse, but it has...

 9 years ago (02-03-2018)

Where do I start? My two month old business account gets hacked, starting with Google Wallet, (don't have one, never will) Groupon (never used it, never will) and a bank in Germany, (not me),poor customer service,  let us make you an appointment, so you can come back and wait again!  This bank needs more employees! ! Someone shut off my below balance notifications, (why would I do that) seems like a bank scheme, that way if you are not getting notifications, you don't know, and maybe you over draw. Banks make money on fees! ! How convenient.  I would urge everyone to go back to using cash, IT CAN'T BE HACKED, OR SKIMMED! !! So sick of all banks.

 9 years ago (29-09-2017)

I had an appointment with the branch manager Joel for Saturday at 9 a.m in the morning. I was at another location the Friday before that set the appointment for me where Joel was explained my situation by the Athens location for over an Hour. Joel assured me and the Athens location that he could handle my needs and outlined what I needed to bring to complete my transaction. Once I arrived, I was greeted by Joel who was checking people in as they entered. When I stated why I was there, he did not remember anything to the point I had to ask if there were to Joels that worked there. There was not. He then told me that he would be with me in a few moments, 30 minutes later a lady names Eva was available to assist me. This is where the frustration really kicked in.  She would not hear me out,  she kept interrupting me, and telling me " you are not listening to me".  I was trying to deposit a very large check that was made  out to myself and my father( which was with me), there only solution was to open a NEW account, in which I did not want to so because I already have several accounts. They are more concerned with opening new accounts to meet quotas rather than doing what is best and easiest for their clients. The kicker is that Eva had to keep going to talk to Joel for advice and he would not step in and talk to me.  I have to decided to close all my accounts with BOA, which I closed one while I was there and the teller who cashed out the account was even rude. Not to mention they called the police in because as a from of I.D I gave them my concealed carry permit.

 9 years ago (17-07-2017)

Extremely slow service. Even when you come in making it clear you only have a certain amount of time . They will take their time. Very disappointed with their customer service. Signed up and waited almost 40 minutes

 9 years ago (04-01-2018)

Bank of America has terrible customer service.  Winder Branch is a mess, you could get kids out of daycare to do a better job.  I have learned they have a new bank manager Joel.  I have met him and he appears to be a nice man committed to fixing the problems at this branch. I will give him a chance to clean up the mess and restore some sense of customer service.  Let me be clear, some of the staff are very nice, helpful and work hard.  However they get no support from the company they work for.

 9 years ago (28-04-2017)

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Bank of America Financial Center

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