Bank of America Financial Center

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Address: 13999 Manchester Rd, Ballwin, MO 63011, USA

Phone: (636) 394-9808

Website

State: Missouri

City: Ballwin

Zip Code: 63011

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

Wow!  went to open a bank account with bofa for the first time without any appointment. Was greeted wonderfully by Lisa. Later, Ashley hurd (Relationship Manager) called me in her cube, had a wonderful conversation, opened the account within minutes and assisted me all the way till I activated my debit card through ATM. Definitely, would count it as one of the best experiences I ever had with banks. Thank you guys!

 7 years ago (29-05-2018)

I've been to this location on multiple occasions and have yet to receive even decent customer service. Again, this morning, I went in to simply cash a check. There were 3 tellers. One was waiting on a customer. One was shooting the breeze with a customer after his transaction was complete, and was was counting cash. None of them greeted me. No one was ahead of me in line. The one shooting the breeze continued to just chat away the time. The one counting cash continued to count. After waiting for approximately 5 minutes I walked out without service and will never go back to this bank location again. I would rather drive out of my way. It's too bad this rating scale won't allow zero stars.

 7 years ago (16-03-2018)

Closes at 4...why so early?  Poor poor hours

 7 years ago (07-05-2018)

I have tried for 3 days to contact someone by phone to ask a simple question.  I have called at 9am when they open, in the middle of the day, towards the end of the day.  They never answer their phone.  I can't believe that no one works at the bank or that I can't leave a message.  I'm prepared to move my business elsewhere at this point.  I have found that Commerce and US Bank actually answer their phones and I don't even have an account with them.  They are willing to help me even without my account being at their bank.

 8 years ago (03-05-2017)

Went in to get something notarized.  Something which really doesn't take much time.   Greeted by a nice lady who needed to check me in and see my debit card.  She had to check to see if the notary was in.   It was 9:29 and I was told the next time the notary would be available was 10:00. 

 I had taken time away from work because I have difficulties getting to the bank during their 9-4 hours.  I left my bank and  drove to bank near by, where I was greeted, invited to sit down and within 1-2 minutes had the notarization complete, and I don't even have an account there.  Maybe it is time to look for a new bank.

I tried to call the bank and speak with a manager, but the recording said that no one was available to speak at this time....

 8 years ago (17-11-2016)

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Bank of America Financial Center

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