Bank of America Financial Center

Reviews, get directions and contact details for Bank of America Financial Center

Address: 6400 San Fernando Rd, Glendale, CA 91201, USA

Phone: (818) 500-5172

Website

State: California

City: Glendale

Zip Code: 91201

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Terrible always.
Rude
Not friendly
Answer is always as it's policy. 
One clerk for 13 people waiting in line.

      
      
      
 7 years ago (05-06-2018)

I visited during a weekday lunch hours. It was ridiculous slow and the manager didn’t provide the right info and I ended up wasting half an hour and accomplished nothing

 7 years ago (22-05-2018)

There's always a line of 10-15 customers, with only three cashiers. Average waiting time is 25 minutes.

 7 years ago (02-05-2018)

My boyfriend and I moved across the country, so we wanted a bank that had a national presence. We chose Bank of America, and we have had nothing but problems with them since the beginning. This is the location closest to our new home, and every time we go, we have to plan to spend at least an hour there just waiting to be assisted. We set up separate and joint bank accounts, and the woman who helped us accidentally linked my boyfriend's separate account with our joint debit card. Upon calling customer service, we were informed that it could not be undone. We have no idea which account is having money pulled from it when he uses the card, because it is linked to 2 accounts. They put a week long hold on certified checks I received when I sold my house. The whole point of a certified check is that it is proof that the money is available. Why the excessive hold? They also put a hold on my paychecks. They restrict access to the account every time I make a large purchase. I have had my card declined while purchasing groceries, for example (even though I had several thousand dollars in my account), and couldn't buy any food until I called and resolved the issue. When I asked the customer service rep if there was a way to alert the bank that I planned to make large purchases, so that they wouldn't be declined, he didn't know what to tell me. You have to keep at least $1500 in your account to avoid fees.  They are constantly holding your money ransom.  Putting a travel alert on our account while we drove across the country was also a big to-do, as none of the options for placing this alert on the account worked (app, online, automated phone system). I finally was able to speak to someone to get the alert placed. Now that we're getting settled in the area, we're definitely looking for a different bank.  Bank of America is just hot mess nightmare!!

 8 years ago (22-09-2017)

TELLER ASSIST = $1500. WITHDRAWAL 
($1's, $5's, $100's)

 7 years ago (26-05-2018)

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Bank of America Financial Center

Reviews, get directions and contact details for Bank of America Financial Center

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