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Bank of America Financial Center

  1. Pine Forest
  2. Fort Bragg Finance

Reviews, get directions and contact details for Bank of America Financial Center

Bank of America Financial Center
Address: 1109 N Bragg Blvd, Spring Lake, NC 28390, USA
Phone: (910) 487-2275
State: North Carolina
Zip Code: 28390


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Reviews
Absolutely rude. Did not tell me the correct information before I deposited money into the account. Horrible customer service. Please don't come here. Pathetic. Manager needs to speak with employees about correct customer service.
9 years ago (30-08-2017)
Sometimes the self deposits option at the atm are unavailable
9 years ago (17-06-2017)
Every time I need to speak with KAREN, it has been a horrible experience. She is incredibly rude with a nasty attitude. I have never had such terrible banking experience until I met her. I work in the customer service field so I know how to treat your customers. Today I went in to exchange $20 bills for $100 dollar bills and she acted as if this was such an inconvenient task for her to perform. You are a bank teller, do your job!! Then she proceeded to tell me I needed to be an account member. I've been a member for over 10 years and she said she couldn't locate me in the system. Seriously thinking about taking my money and business elsewhere. Now I know why people have told me to change banks a number of times.
11 years ago (19-02-2016)
I am not a regular customer of this bank, but visit BOA once a month to deposit my rent into my landlady's account. This location is the one I visit most often, and maybe it is the time of day I arrive, or just luck of the draw, but I've never had to wait and have always been treated courteously and with professionalism. If I wasn't already happy with my bank, I would seriously consider switching to this one!
10 years ago (04-06-2016)
I went to this location yesterday and the bank teller forgot to give me my debit card back, she was nice and I understand that mistakes happen but I do not live that close to the location so I have called this morning for 45 minutes over ten times and there is no answer just to double check my card is there before I make time to pick it up. I even called the Fayetteville location just to variety I had the right number. They opened at 9am and it is now 9:50, I am very dissatisfied. face to face interaction was great minus her forgetting to give me my card back but ignoring the phone ALL morning is very poor customer service.
11 years ago (13-11-2015)
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