Bank of America Financial Center

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Address: 15215 Shady Grove Rd, Rockville, MD 20850, USA

Phone: (301) 519-1035

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State: Maryland

Zip Code: 20850

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Reviews

Horrible experience! Dove up to the drive in banking to cash a check and after 5 mins waiting a lady asks me "what do I want". I said I would like to cash a check, she asks if I have an account here and I said no. She tells me "I can't help you then". I asked then how can I cash this check?  She says " you have to come inside and cash it". So I parked and went inside only to find a line and only 2 tellers working. So I wait, once I reach the teller I explain to her that I would like to cash a check please. She says I need your fingerprint?   I have never been asked for my fingerprint to cash a check at any bank! Who does this?  I kindly gave her my fingerprint and the check to be cashed and she says "Oh that will be a $8 fee for me to do that”! In the end I couldn't get my check cashed and wasted 25 minutes of my time to subject myself to rude attitudes. Avoid this place at all costs!!

 8 years ago (20-09-2017)

Went to get something notarized was told I had to make an appointment smh when I went to the one in my area they saw me that day without an appointment

 8 years ago (28-06-2017)

4pm and only one teller. I would think this is the busiest time of day but they clearly don't care. If you are in a rush, don't come here around 4pm...5 people in front of me, still waiting in line for over 20 min

 9 years ago (15-08-2016)

Quick service, and fast. One of the kind. Bank of  America have lost the sense of customers service.

 9 years ago (07-06-2016)

The manager of the Bank Miss Chi , she is very patient , I had an issue with my account I try to fix that on tel call but no body could fix it for me, then i decided to go to one of the branches to ask for it. she spend an hour for me with kind and finally after many call that she did she fixed that for me. i decided to close my account but because of her i changed my mind and i keep it. only people like her deserved position like this. 

 11 years ago (19-03-2015)

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Bank of America Financial Center

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