Bank of America Financial Center

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Address: 524 S Broadway, Baltimore, MD 21231, USA

Phone: (410) 675-4005

Website

State: Maryland

Zip Code: 21231

Reviews

Terrible customer service. 10 people in line one teller and an account rep chatting on the phone and eating a banana. If I didnt have a lot of cash to deposit I would have walked out. The teller who did wait on me whose name was Brent was a real jerk as well. He acted like he was doing me a favor by taking my money. Bank of America needs to get their act together or I'm going somewhere else.

 7 years ago (25-09-2017)

Great expexperience, transferring from another bank, Bank of America is my Dad's bank. Always wanted to transfer, everyone was nice and helpful. The relationship manager Sara was very helpful, informative and kind. Good experience!

 7 years ago (26-06-2017)

Danielle, the assistant manager, overheard a teller telling me I could not make a $40 courtesy withdrawal after my ID and bank card were stolen. I offered the police report, but was told no rudely. She then offered for me to wait over 45 minutes to speak with a relationship manager as she refused to verify the information. She was disrespectful and blatantly denied any offer of real assistance. She was not apologetic for my situation, and seemed as though she only wanted to make the situation more difficult for me. I was obviously upset and another teller wanted to help but Danielle interjected saying no I told her no. If this is Bank Of America's standard for customer service than it's not a bank I want to utilize after over ten years of being a customer!! Avoid Danielle if you can and I recommend giving branch feedback always regarding denials in help or assistance by tellera

 8 years ago (16-06-2017)

Never Enough cashiers, for the long lines they seem to have every time I go in this branch.

 7 years ago (31-07-2017)

The worst bank for banking.  There is always a long wait line up to the door.  They always have new tellers training that dont know what they are doing. And at most its only 2 tellers for both personal and business accounts. As i write this review its been 30 minutes in line and have a few more to go till i am able to make a deposit that takes less then a minute.  In addition no more drive thru.   Word of advise dont bank here.  Do wellsfargo or other

 9 years ago (14-10-2015)

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Bank of America Financial Center

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