Bank of America Financial Center

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Address: 2601 Eastchester Dr, High Point, NC 27265, USA

Phone: (336) 812-3210

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State: North Carolina

Zip Code: 27265

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Reviews

I visited here to change my address and I needed some letter from bank. I spoke to Carol Walker here. She was very helpful. I was able to get my work done sooner than I expected. Wonderful..!

 8 years ago (09-09-2017)

Worst customer service. Do not trust the manager here. They cheat you simply saying all marketing stories for credit cards. Online you get sign on bonus, but these tell all non-sense stories and steal your sign on bonus for a credit card. I asked to upgrade by CC but, These guys forced me mentally using some marketing terminology and pushed me to sign on new credit card and later mentioned that my old card is not upgraded and gave a careless suggestion to cancel my main credit card. Such a worst service representatives here. A big NOOOO to sign anything here. They don't respect your credit history and your money. I am just being human and not revealing the persons name.

 8 years ago (06-06-2017)

Associate Hanna was very helpful with her advice and patiently walked us through the process. Even made a call to the call center on our behalf to smoothly ensure we got what we visited for. Definitely a five star service!  Thank you Hanna! 

 9 years ago (16-11-2016)

This is one of the most poorly MANAGED branches i have ever seen. The ladies behind the counter are extremely slow the branch manager is nothing more then a greeter and its always a 10-20 minuet wait every time I go in. I being a business owner am highly concerned by the management that is seen in this branch. Every time I enter the branch manager is friendly at the least i guess you could say. She says hello how can we help you and directs me to a personal banker or if a banker is unavailable she sits you and ignores you for the remainder of the visit. She is extremely hard to work with when it comes to printed checks that needs her approval or even when you hear stories from the staff that they dislike her. Every staff member i have worked with is highly displeased with her disposition and her actions. 

I think its time for new management. Please anybody that reads this review Bank of America is a wonderful bank but the B**** of a manager at this location is just down right sorry. Deal with Rebekah or lewis, their both knowledgable and have a fine understanding of their location and what needs to be done. 

 9 years ago (29-02-2016)

My wife stands in line for 10 minutes and then is told she can’t make the company cash deposit, because they need to see her ID which she did not have on her. This is the same branch she goes to 5 days a week to make the deposit. I am so glad they help their customer out everyday.

 10 years ago (31-12-2015)

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Bank of America Financial Center

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