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Bank of America Financial Center

  1. Washington
  2. Mossyrock Finance

Reviews, get directions and contact details for Bank of America Financial Center

Address: 100 S Pearl St, Centralia, WA 98531, USA
Phone: (360) 736-1381
State: Washington
Zip Code: 98531


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Reviews
This isn't the first time I've come in here and the line is to the door and ONLY one teller open. This is ridiculous. You would think they would have more tellers working. Will not come here to bank EVER again. I'm sure another bank will appreciate my banking business.
9 years ago (06-11-2017)
I went there to cash one of their checks first I was referred to the manager witch then tells me the signature on the check doesn't match any they have on file for that person(I have known the lady I got it from for years and she signed it in front of me) And then he proceeds to tell me that my bank would cash it, If the signature doesn't match why would they ever horror the check at all??? This is just the last of a few problems me or my family has had with this bank.
9 years ago (10-07-2017)
I have never done a google or yelp review but my experiences here have given me the motivation to finally do one. This branch has been nothing but an absolute head ache! First I sign up for a credit card, they never send me a single statement, a bill, email or text message that the card has a 75 balance on it (annual fee). I check my credit report annually and SUPRISE 6 months of being in collections. They refuse to fix the issue. Foolish me I stay with them. I make a purchase on my card. Go in 2 weeks later to make a payment. They say my first payment will not be due for another 6 weeks but i can make an interest free payment today. Ok so i do that. Come back in 35 days, surpise I am 2 weeks late on the payment... Talk to the manager, no postive result. Come back on the date my next payment is due 5 minutes until closing... Doors are lock manager opens the door to tell me all of the tellers have signed out and are no longer able to assist me, there are 2 other people still in line... Finally I'm fed up do a balance transfer off the card, go back into bank of America to make sure it is paid off they tell me there is roughly 68 dollars left on the card. I tell them i want to pay it off in full. They take my money, I have the teller verify the card is paid off and there will not be a balance next month (as long as i do not charge the card of course). And another big surprise!!! Today I check my app to make sure and there is another $35.80 balance on the account. Absolutely the worst financial institution I have dealt with. After finishing this last issue I will never step foot in that building again.
11 years ago (14-02-2016)
This bank is a JOKE!!!! They charge you to cash one of there own f'n checks there. How rediculous and stupid is that!! I had recycled some old copper pipes after redoing our plumbing and in out state they can only pay you 30$ in cash a day and the rest is sent in check form to your address. Which the recycling place banks at bank of america. It was only like a 8$ check by the way. They tried charging me like 5$ to cash one of their checks.
11 years ago (05-10-2015)
Teller Mary was not at all courteous to my sister trying to make a deposit into my account. The teller could have given her basic procedure information on why she couldn't make the deposit but instead she sent her away without any guidance what so ever and was very rude about it. Disappointed...
11 years ago (02-09-2015)
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