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Bank of America Financial Center

  1. Florida
  2. Fort Myers Beach Finance

Reviews, get directions and contact details for Bank of America Financial Center

Address: 15620 Summerlin Rd, Fort Myers, FL 33908, USA
Phone: (239) 482-4616
State: Florida
Zip Code: 33908


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Reviews
The ATM at this location kept my card on some malfunction. I went through the drive-thru ATM at night to w/d cash in preparation for Hurricane Erma. The ATM was changed to a newer model which is difficult to reach from a low car like my Civic so I accidentally selected deposit instead of withdraw. It gave me back my card & asked if I'd like another transaction. I selected yes & pur my card back in. It took a while processing, then a message appeared stating it would be keeping my card. Now I'm without cash, but they can send me a card by Friday. It took me at least 30 minutes to get a person on the phone. The poor customer service associates who calmly dealt with my frustration were only able to get me a card by Friday. One tried to see if money could be sent to me, but that's only approved for if you're traveling internationally & need $. She asked a different department & the manager wouldn't approve it. So now I'm without $ before a major hurricane, don't know if I'll be able to get to a bank during banking hours & can't get a card until Friday. Not a fan of BOA policies & this ATM.
9 years ago (07-09-2017)
Worst customer service and Mark didn't even know how to notarize
9 years ago (17-05-2017)
One teller for the whole branch. All day.
10 years ago (21-12-2016)
worst experience ever
12 years ago (21-01-2015)
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