BankNewport

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Address: 10 Washington Square, Newport, RI 02840, USA

Phone: (401) 849-1244

Website

State: Rhode Island

City: Newport

Zip Code: 02840

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I was told that I looked "suspicious" by a bank teller (mid 40's Military retiree here) and demanded I show him my ID-to put a check into someone else's account. I informed him my ID was in my car and again asked why I needed it and he said "you look suspicious and because I told you, that's why". The teller then threw my check back and said he was done with me. I went one one teller down who apologized several times and tried making excuses for the other tellers abhorrent behavior. The original teller continued to yell that I was a liar and when I told him to please stop speaking to me, he continued to yell. The 2nd employee then went to get her manager who not only didn't apologize but asked if I had misheard him or even provoked him somehow. When I asked about customer satisfaction, she said "well I'll defend my employee over a stranger any day". She then asked what I do and when I said retired Military, she smiled and said "typical". At this point I left and my money will be leaving too.

 10 years ago (03-02-2017)

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