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Banks Quarles Plumbing Heating Cooling & Electrical

  1. Alabama

Reviews, get directions and contact details for Banks Quarles Plumbing Heating Cooling & Electrical

Address: 2501 17th St, Tuscaloosa, AL 35401, USA
Phone: (205) 758-2627
State: Alabama
Zip Code: 35401


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Reviews
We've been using this company for several years. We have the twice-a-year maintenance on our heat pump & furnace system. They are good about showing up, communicating with us before, during, and after each visit, and we have never had a problem with them. The prices are comparable to other local companies, and the service & office staff are professional and pleasant.
9 years ago (19-10-2017)
Mathew was awesome, we had no heat and he was here so fast and handled the issue fast and efficiently. and the cost was way less than i thought it would be. Banks Quarles is the best
9 years ago (25-10-2017)
We were very pleased with the Plumbing service provided by Banks Quarles. This was our first time using them. Scott Stokes did a professional job for us. He installed 3 new toilets and attended to our other plumbing issues. Our whole experience from the beginning with us calling for an appointment until Scott finished the job was definitely a good one. Scott arrived dressed in a clean Banks Quarles uniform, with the picture sent us before his arrival, he was easily recognized. That was a great safety feature. He assessed our problem and gave us options to choose from ..... he presented the total bill before any work was started. We knew right from the start what it would cost. We were most impressed before Scott started working, he placed a mat at our front door and put on a pair of booties over his shoes so he would not soil my floors. He also placed a mat under his truck if it should drop any oil/ grease on our drive. Then he began to work, the quality of his work was superior. He was friendly and courteous. He was timely with finishing the job and left our home clean!!!! We highly recommend Banks Quarles and Scott Stokes for any plumbing service.
9 years ago (18-07-2017)
If I could give more than 5 stars, I would. I contacted Banks Quarles this morning about my A/C unit not working ... within a couple of hours, they had a technician (Nick) out at the house who was able to quickly diagnose and fix the problem. Nick was courteous, friendly, and efficient. He assessed the problem and explained everything to me. He presented me with my repair options, and made sure I was comfortable before he began the repair. His van was stocked with the necessary parts and equipment, which was nice. I am extremely pleased with the office staff, dispatch, and the technician. Note: I have a home warranty through American Home Shield that would have covered the needed repair to my A/C unit. I decided not to allow their technician (some company out of Birmingham with not-so-good reviews that couldn't check out the problem until tomorrow) to fix the problem because I knew the service I was receiving from the people at Banks Quarles could not be matched.
9 years ago (11-07-2017)
Found this great company through Home Advisor. They contacted me within 10 minutes and responded in less than 24 hours. Fast, reasonable, and very personable. Will definitely use them in the future.
9 years ago (20-10-2017)
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