Barclays Bank Delaware

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Address: 100 West St, Wilmington, DE 19801, USA

Phone: (302) 255-8000

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State: Delaware

Zip Code: 19801

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Reviews

So not one but multiple people have tried contacting to get ahold of someone tried to get things taken care of and no response. I called back in early November about a card that had $3000 in credit limit and almost maxed out no response or call back for almost two months I missed there call by a couple of hours returned their call the same day with no response. They don’t take fraud seriously I wonder how they would take a class action lawsuit.

 7 years ago (03-01-2018)

STAY AWAY FROM THIS BANK AT ALL COSTS!! THEY WILL RUIN YOUR CREDIT!! I had a credit card with this bank for almost 13 years. I had never missed a payment, when one was was actually due, and never late! They increased my credit line by $15,000, no problem. They even sent me checks telling me I could use them for anything. So I did, I bought into a company with one of the checks. This company I bought into, I already had interest in one of it's stores and it was the #1 store out of the 100 it has across the US for the year 2016. So when I could buy into a second store, I jumped on the chance. As soon as I wrote the check to the company and it posted on my credit card, Barclay's cancelled my card with NO notice! My credit score when they closed my account was 816! There was NO reason to close my account, BARCLAY's is the one who increased my line no problem and offered me the checks to use, but as soon as I did, they said it was bad debt and cancelled my card. I even did an appeal and when they received my new income figures from me, which is over $145,000 annually, they said I still wasn't worthy to reopen my card! That's INSANE! They said I had too much "new" debt, which was a Justice Credit Card and the most I had ever charged on it was $233 in August for my daughter's school uniforms and it was already paid off when all of this happened! Not only that, but in the 12+ years I had been with this company, I had accrued $826 worth of reward points prior to any of this happening, that they stole when they cancelled my card! I earned those fairly by using their card over 12+ years, yet they stole them from me when they closed my card with no notice. Not only that, but when they closed my card (and added a remark to my credit report that they were the ones who closed it), it dropped my credit score from 816 down to 746!!! Not that 746 is a bad credit score, but they had NO reason to close my card, hurt my credit by dropping my credit score and leaving a remark on my credit report! They never even gave me a chance to make the first payment due to even see if I was going to be late or anything, they cancelled my card as soon as the check they mailed me to use posted on my credit card! DON'T DO BUSINESS WITH BARCLAY'S OF DELAWARE OR ANY BARCLAY'S FOR THAT MATTER!! THEY DON'T APPRECIATE LONG-TERM LOYAL CUSTOMERS AND WILL SCREW YOUR CREDIT OVER AND STEAL YOUR HARD EARNED REWARDS!!

 8 years ago (27-12-2017)

I got my first credit card from American Express back in 1985.
My credit cards are always paid on time or early for the past 32 years.
I signed up for the Barclay‘s ring MasterCard in 2012.
Two years ago there was a problem with the US mail delivering in my neighborhood.
On the second day from my payment due date which I was totally unaware of because of the US mail mishap this company gave me harassing phone calls every few hours.
I stopped using them and just paid the minimum balance until it was paid off because I don’t want to deal with them.
Fast-forward two years and they did credit inquiries twice in one month and then dinged my credit line by $8000 for no reason.
I got a letter last week stating the reduction of my credit line along with a statement “you credit score is 612.”
My current credit score is 723.
They can’t even get that right.
I’m filing a grievance with Trans Union about this issue and hopefully they can help.

      
      
      
 8 years ago (01-10-2017)

I have had an issue with signing in to my account on the web for over 6 months.  Customer service is the worst I have ever experienced.  I get apologies and promises of a call back but nothing gets resolved.  They have addressed where the issue is but no one seems to care to fix it.  Just brutal!

 8 years ago (26-12-2017)

I have outstanding credit and they did not give me a card. No payments missed on my history either. No a good company, which is why they have a bad review

 8 years ago (17-10-2017)

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