Basement Masters

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Address: 6802 Industrial Dr unit 212, Beltsville, MD 20705, USA

Phone: (301) 250-1939

Website

State: Maryland

City: Beltsville

Zip Code: 20705

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Had a representative come to do an estimate and he was supposed to get back to me with the proposal but I never heard from him again. And that was that. 

I couldn’t believe there was no follow through whatsoever.

Also to respond to your comment below, we were never interested in roofing services. We were interested in remodeling our basement. We just never received any type of communication following the in-home estimate. Your company’s representative never even looked at the roof, he only examined our basement space so I’m not sure how roofing services are involved.

 7 years ago (12-04-2018)

We appreciated at the initial meeting that Pavel didn't try to oversell us.  We were in a hurry to start the project ASAP and Basement Masters was able to start right away.  The Project Manager was good about keeping on task and informed us about the weekly calendar.  Like all renovations, some things were surprises and things didn't always go smoothly, but they were very responsive to any hiccups and provided solutions right away.  In the end, even with some surprises, they finished right at their target deadline and we were very pleased with the end product.  They are not the cheapest way to go, but they're a good value when you factor in the timeline, and value for service.

 8 years ago (02-08-2017)

We interviewed three separate firms regarding our basement finishing project. Of the three firms, Basement Masters was the best in terms of cost, project visualization, and communication.
One of the reasons we choose Basement Masters to finish our basement was their clear pricing which Pavel went through in a very detailed manner so that there were no surprises after the project was started. Even during the construction process, we were able to request options not initially selected knowing what the additional cost would be. At the end of the project, the only additional costs were ones which we knew of based on changes we requested. 
They easily grasped how we wanted to use our basement and were able to provide suggestions on how to best achieve a beautiful and functional use of the space. The project manager and interior design specialist, Elena, worked with us to choose elements which looked good together and fit within our budget. We have since received several compliments on the finished project. 
Communication throughout the entire process was seamless. Once the major aspects of the project were agreed upon, Basement Masters took care of the permits and worked with us as we navigated the HOA approval process. Although the HOA required additional documentation, Basement Masters quickly provided it and enabled us to secure our approval without any issues. Elena provided a weekly schedule so that we would know what was going on and who would be in our home. Any time that workers would be in our home outside of a normal 8AM to 5PM weekday, Elena coordinated with us prior to in order to ensure it would not adversely impact our family. Elena quickly addressed any questions we had throughout the process. 
All of the personnel, including subcontractors, which were in our home during the course of the project were courteous and professional.

      
      
      
 8 years ago (01-08-2017)

I engaged Basement Masters to finish my 700+ sq feet basement, including building a den, a full-bath and an entertainment room, in my split-level in Columbia, MD. They did an excellent job completing the basement on-time, on-budget and in full agreement with what we had initially planned together.

Basement Masters was neither the lowest bidder (-$3K) nor the highest bidder (+12K), but they were the most professional and reasonable of the five contractors I had asked for quotes. They worked with me to design the layout of the basement, guiding me through the regulatory requirements and engineering constraints. 

After we had designed and agreed upon the cost of the project, they began the project on time. The builders were very neat and professional, and the work was completed with minimal disruption to my home or others. The plumber and electricians were similarly very professional and have done a good job.

Overall very happy with their work, and would recommend them for similar home-improvement projects.

 8 years ago (25-02-2017)

Basement Masters remodeled 527 square feet of an existing unfinished basement from a recent addition. They installed a home theater system with surround sound, wet bar and kitchen cabinets, utility room, study room, and full bathroom with shower. The project went very smoothly. Basement Masters performed all of the work in a timely fashion. If an issue popped up, they addressed it very promptly.

 8 years ago (31-03-2017)

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