facebooktwitterpinterest

Reviews, get directions and contact details for BB&T

Story

BB&T is one of the largest financial services holding companies in the U.S. with approximately $209.9 billion in assets and market capitalization of approximately $29.5 billion as of Dec. 31, 2015. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of the World’s Strongest Banks by Bloomberg Markets Magazine, one of the top three in the U.S. and in the top 15 globally. More information about BB&T and its full line of products and services is available at BBT.com.

Address: 270 Good Dr, Lancaster, PA 17603, USA
Phone: (717) 397-7581
State: Pennsylvania
Zip Code: 17603


Reviews
This has got to be one of the most laziest unfriendly branch of all banks. I thought Vicki was difficult and miserable but today La Tonya proved my theory to be incorrect. She was completely unprofessional and disrespectful. She didn't greet me or thank me at the end. She literally acted like it was my job to make her job easier. Pretty sure customers are giving YOU a job! She also had the nerve to talk about me to another banker right in front of me. The last time I checked they have a machine to count every single bill, the least they could do is act friendly and put a smile on their face. I know the job can be rough but there is no need to be so impolite. I wish this wasn't the closest BB&T but it is. You should not work in customer service if you're a miserable person and can't deal with human interaction. Get a new job!
9 years ago (09-06-2017)
My experience with the service at this branch was quite good. It was friendly and efficient. La Tonya was my customer service provider, and her service was exemplary.
9 years ago (27-06-2017)
Every day their customer service gets worse
9 years ago (30-08-2017)
Comment on this business

to add BB&T map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy