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BBVA Compass

  1. Colorado

Reviews, get directions and contact details for BBVA Compass

BBVA Compass

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BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama, Texas, and Arizona. BBVA Compass has been recognized as one of the nation s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2015 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.

Address: 11239 S Pikes Peak Dr, Parker, CO 80138, USA
Phone: (720) 851-1515
State: Colorado
Zip Code: 80138


Update Info
Reviews
I am having a horrible experience with this branch. They closed off an account without notifying me. Now I have a large direct deposit they have had for 11 days and they still have not returned it. National customer service was also very rude to me. I had my USAA banking representative on the line with both the local branch and the national support line and she was appalled by the way they were all treating me. They are making me jump through all sorts of hoops to get my own money returned to me. I am closing all three business accounts with them today. If you need a local branch I suggest Bank of the West!
10 years ago (30-05-2017)
Unable to make simple, productive changes to my account. I am switching banks.
9 years ago (22-08-2017)
This location is awful the staff is rude and they closed my account without notifying me. Awful location the customer service representatives are far more helpful than the actual branch employees. Sad.
10 years ago (11-04-2017)
DO NOT BANK HERE!!! They did a great job w/my mortgage (different department) but then I made the HUGE mistake of opening a savings and checking account at the Parker branch last October when I moved here, and was told my checking account was free. Then... after reviewing my statements this month, I find all these hidden fees ... one was even for using my own Compass Bank ATM card for a withdrawal! Ridiculous. The other was for receiving paper statements WHEN I'VE NEVER RECEIVED PAPER STATEMENTS and lastly, even though I was told the account was free, come to find out, it's not unless you have monies direct deposited each month, and my employer does not have direct deposit as an option. Now, they refuse to refund the money from my account which I consider stolen. I'm nearly 50 years old and have never in my life had such problems w/a bank. I'm closing down my accounts and moving them AS SOON as I can get the auto-pays figured out so nothing bounces. Horrible way to do business. Oh and by the way, before I found all these hidden fees, I inquired for a used vehicle percentage rate ... received 4.99% or 3.99% IF I set up auto-pay. The dealership (thank God!) found me a used vehicle loan through Bank of America (not even my bank) for 3.2% w/no auto-pay. RUN!
12 years ago (04-03-2015)
The revolving staff at this place make it difficult to forge a relationship. NSF fees are 38$! Paper statement fee 3$ Checking account fee 12$. I know this because they couldn't seem to get a checking to savings transfer correct on the correct day. They drew my account to 0 stuck it in savings charged me 12$ overdraft protection, 38$ NSF fee per transaction after the fact. The direct deposit that took place after the fact hid this mess for a short time, then, thinking I had more money in my account, got overdrawn again! I had to trace it all the way back to their auto transfer on the wrong day and then argue about it with a surly bank manager who I have never seen in my life. During this conversation I also learned that even though they show you that you have a posted and available balance that charges are considered final whether or not they have been posted by the merchant, so everything happens in "real time". This means that they have no obligation to post deposits before debits and it is possible to see an NSF fee on your banking ledger without your account actually going negative. What a total scam. I don't know about anyone else, but at nearly 40$ a pop for just getting NEAR a 0 balance is almost criminal.
13 years ago (15-07-2014)
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