BC Women’s Hospital

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Address: 4500 Oak St, Vancouver, BC V6H 3N1, Canada

Phone: (604) 875-2424

Website

State: British Columbia

Zip Code: V6H 3N1

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Reviews

I'm going into my 4th month of pregnancy and I am completely blown away by the doctors here. They are very supportive, professional, & sympathetic. I have had some complications along the way but I have been taken care of very well here. For any women who need to go here for anything pregnancy related i would come here. These doctors will make you feel safe and cared for. They have done more than enough. Thank you very much 

 8 years ago (26-09-2017)

Incredibly caring people work here. Lots of comfy seats for waiting partners.

 8 years ago (07-11-2017)

The most incredible staff, they made our delivery unforgettably amazing!  Thank you to Juliette our mid wife on staff, what an angel she was...

 8 years ago (29-09-2017)

I don't have words to describe the unbelievable!!
How come a hospital for pregnant women does not have an ultra-sound in the emergency?? What I know there is a bunch with professionals who knows how to use it at NCU as a friend of mine had her premature baby there.

Here is what happened with me, unfortunately.

On Sunday Aug 13 around 6 pm I went to BC Women Labour and Delivery complaining about cramps and bleeding (I WAS 10 weeks pregnant).
I was assessed by an UBC student, who was very kind. They did my blood test and a kind of scan (THEY DON'T HAVE ULTRA-SOUND ON WEEKENDS) which wasn't able to see if my baby was alive or not. 

They referred me to the Early Pregnancy Assessment Clinic and I was told they would call me the next day and if I don't receive the call by noon, they asked me to call.

I asked the senior resident if I should go to St Paul's hospital and she said no, as the next day I would do the ultra-sound. But if the cramps or the bleeding increased, I should come back.

This WAS my first pregnancy and of course at 10:00 am on Monday - Aug 14 I called the clinic and I was told by a rude person that I have to wait for the call in the afternoon.... I patiently waited until 2:00 pm and then I called the clinic back. A very nice person answered the phone and told me that all nurses was clinicing and they are the only ones who book appointment and that I could leave a voice message, so they should called me back soon. I left a voice message as per instructions.

Later that afternnon (around 5:00 pm) the cramps and bleeding got worse and I went back to the hospital. I checked-in myself and after 30 min I asked if I would be able an ultra-sound... and guess what??? THEY DON'T DO ULTRA-SOUND AT NIGHT!!!! That was more than enough for me and I left the hospital and head to St Paul's hospital.

I got at St Paul's at 6:00 pm and they promptly assessed me and they were also not able to confirm if my babe was alive or not with their tests, so they referred me to a ultra-sound on next day Tuesday- Aug 15 and I was told I would receive a call from 8:00 am to 9:30 am. Guess what happened?? I got a call at 8:30 am and at 10:00 am I was at the St. Paul's ultra-sound department. Unfortunately, I found out that my babe wasn't alive any more and at 6:00 pm I had a D&C procedure and went home last night.

THE UNBELIEVABLE PART??? I DID NOT RECEIVE A CALL FROM EARLY PREGNANCY ASSESSMENT CLINIC UNTIL NOW THAT I AM WRITING THIS EMAIL!!!

BC staff couldn't have done anything for my babe and he/she stopped to grow at 8 weeks, just after I did my 1st ultra-sound but I sill don't believe that a hospital that suppose to look after pregnant women does not care as it should or do not provide the right information of what the parents should do.

As I said in the first line of my email, I know how GOOD BC Women was for my friend who spent months there trying to hold her pregnancy and her baby was born with 6 months instead 9 months and she is beautiful and healthy.... so my expectation was that high and not even a small effort was done by the staff. 

I hope this never happens with another mother who look for assistance at BC Women hospital, as it is a national reference and please figure out what is happening in your our clinic, because they are not doing their job at all!!!

Thank you St. Paul's team who helped and took such a good care of myself and my miscarriage!!!

 8 years ago (16-08-2017)

Ultrasound dept 2 stars...Very disappointed with the service I received in the ultrasound centre yesterday. There was a resident doctor who covered me in gel... far too much gel it was ridiculous. And then the ultrasound was rushed at the end because they were running out of time, and because of this they kind of threw a towel at me and said they're done clean up. And then they left. No photos were given, and when we left the room we saw them sitting in a room on lunch. If you can help it, don't book an appointment between 11.15 and 12. Because they will just walk out and leave you. No communication during the scan... I had to keep asking questions and they kept shutting me down.

Diabetes centre 5 stars... wonderful people. Very patient explaining everything to me. And super understanding of my fear of needles. Really lovely and experienced people... Although they only seem to be open Tues and Wed mornings to 2pm. Especially grateful for the help of Rena, Kecia, Maureen and Dr Thompson. 

Parking is expensive... but convenient as you can use a debit and credit card to pay.

 8 years ago (09-02-2017)

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