Beauty Nails

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Address: 925 Diablo Ave, Novato, CA 94947, USA

Phone: (415) 209-6898

Website

State: California

City: Novato

Zip Code: 94947

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews

Do not go here. Very Poor customer service. Would give a negative score if I could. After being taken for pedicure, they asked me to wait as they took several customer ahead of me.   When the owner finally took me for manicure, Pieces of dried polish from the bottle flaked into polish. The solution was to just add layers of polish on top. When I explained this would not resolve the problem. Other employees were called over to tell me that it was fine. When I remained firm that it was not acceptable I was again told another layer of polish would solve the problem. I stated this was not a solution I was told I would not be charged for manicure if she removed polish. I agreed. Total was supposed to be $37 for both manicure and pedicure. After removal of polish, my card was charged $30 with explanation that she could not take back the lotion, massage. This after me being in salon for over 1 1/2! When I asked if she had no concern for customer service as the owner she had no response. Very dissatisfied with lack of care

 9 years ago (12-07-2017)

Great customer service! And they have lots of colors to choose from. I will most certainly be coming back!

 9 years ago (20-09-2017)

Literally the best nail salon EVERRR. Ive been to so many and this one tops them all hands down. They are so nice and listen to what you want. Happy vibes all the time. And even today I walk in with no idea what I want for my nails this time and Lynn took over and gave me the CUTEST OMBRÉ STYLE NAILS. I'm so in love with the employees here and the wonderful work they do.

 9 years ago (12-05-2017)

They really took time with my nails and make them look flawless! The people is so sweet and very talented! The chrome set was gorgeous! Got so many compliments from my friends

 10 years ago (14-03-2017)

Great Business , if you are looking to Trully get  a new or replace old nails great set of nails..This is the place for u ,, they will cater to all your needs , as well as go beyond  the extra mile  ,so give them a call and start enjoying  yourself  and ur  brand   new set of beautiful  nails ,

So go ahead spoil yourself 
U deserve  this 💅🖒 
Happy Holidays and the new year with  brand new  nails

 10 years ago (05-12-2016)

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