Behavioral Health Choices

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Address: 1013 W 9th Ave C, King of Prussia, PA 19406, USA

Phone: (484) 685-0965

Website

State: Pennsylvania

Zip Code: 19406

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Very satisfied with my experience! My psychiatrist and therapist are working together and I have come farther here  than I have at other places I have been. They really want you to get better.

 9 years ago (17-01-2018)

Pretty sad experience I must say.  I signed up to see a Psychiatrist and therapist at this company.  The psychiatrist part went well.  On my second attempt with a therapist I had to cancel the same day (which i know is my own fault).  What i wasn't aware of after several calls to my therapist was they locked my account and no one will call you back until they collect a fee.  Its fine if you put this in your paperwork from the day you sign up a couple months ago.  But give people the respect and let them know there's an issue before turning the cold shoulder.  What a horrible way to do business.

 9 years ago (13-11-2017)

Based on his tenure and training, I expected a higher quality of care. I later found out that Monheit works at several offices one day a week and does not make patient care a priority.

Dr Monheit spent 20 minutes to process an evaluation. He also changed my diagnosis without telling me after evaluating me for only 20 minutes. I later found out from my insurance company who would not fill a prescription that his own office wrote

Monheit claimed not to receive any messages left with staff..

 9 years ago (06-01-2018)

The staff at BHC is fantastic! I always feel better after I leave the office because everyone is so patient, kind and understanding.

 9 years ago (17-12-2017)

We would like to respond to the last review and take the opportunity to educate about our billing and payment processes:
We acknowledge that emotions can run high when it comes to billing and payments. We require payment at the time of service and for patients with deductibles we do charge the deductible amount required by the patient's insurance to which patients agree when they sign our intake forms. We routinely check if the patient has met their deductible at the time of service. However there can be discrepancies when the insurance company has not updated the information on their website or if by the time we create the bill and submit it to the insurance company the patient  has met their deductible because other bills have met their obligations in the meantime. We have to bill the insurance company so that the patient's payment gets allocated to their deductible. There are only few patients we have to reimburse but so far there have not been any patients that did not get their reimbursement. It usually takes a few weeks due to the insurance companies processing time.

 9 years ago (22-09-2017)

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