BeMobile, Verizon Premium Retailer

Reviews, get directions and contact details for BeMobile, Verizon Premium Retailer

Address: 25 Viking Dr, Reedsburg, WI 53959, USA

Phone: (608) 524-5000

Website

State: Wisconsin

Zip Code: 53959

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Reviews

I got a plan with them in November. The gave me a plane that they said my first 3 bills would be high but I would a refund $732. I got $366 not the $732 that I had in writing on my contract and my bill was still $40 to high. Called them got told the by lady that the paper work was not sent in because the person that sold me the plan sold a plane that that store didn't offer. They said they had to get a manager to look at it. So I came in with my contract. They said I was wright that they would fix it. It would take 3 months and they would back pay the amount I over payed.  3 months go by  still have a bill  $40 to much and no refund and back pay. Each time I called corporate and finally they took charge and made it wright. I got almost $700 back from back pay and the rest of my rebate. I would not recommend them to anyone. I didn't know that I couldn't deal with corporate until I provided that they would not do anything to make it right. It is a shame that I as a consumer can not turn them over to collections. They have all the power and we as consumer are at the mercy of them hopefully doing the job right.

 8 years ago (06-07-2017)

The staff is always friendly and great to work with!!!

 8 years ago (06-08-2017)

Worst place I have ever been talked me into getting a note 5 phone started acting up took it in wouldn't look at it customer service is the rudest ever. Took to different store solved the issue with phone in 2 minutes. Tried to exchange out phone for a different one was told I had 14 days would not take phone back and was super rude. Wouldn't take phone back because the box was dirty and had a small hole in it. Highly recommend going to different retailer

 9 years ago (09-07-2016)

We came in to switch to Verizon. We had to wait for my wife's and sons phone to come in. Was told to add wife as account manager so she could pick up phones when they came in. You cant sign up for an account manager within thirty days of activating service.

The support team at Verizon helped us this clear this up, but still had to take time out my day to handle

 9 years ago (16-03-2016)

Nice people very knowledgeable 

 8 years ago (15-02-2017)

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BeMobile, Verizon Premium Retailer

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