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Berlin Grande Hotel

  1. Ohio
  2. Ohio Lodging
  3. Berlin Lodging

Reviews, get directions and contact details for Berlin Grande Hotel

Address: 4787 Township Rd 366, Berlin, OH 44610, USA
Phone: (330) 403-3050
State: Ohio
City: Berlin
Zip Code: 44610


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
We actually loved staying at the Berlin Grande for the last few years for a conference. We will not be back after this year. I checked in and was told by the manager Missy that she was having issues with their card reader and to check my card for a pending charge because when she entered it manually it was declined. There was nothing wrong with my card. I called and there was two charges for the full amount of my bill pending. When we checked out we were again told the card was declined and a manager would call us. Missy called me an hour later and demanded another form of payment or she would take legal action. I had my card company call her and explain the card was fine and they showed only the charges from Friday when she swiped my card. I asked her again if the card Info she manually entered was correct and gave her my card number. She replied it was correct. This goes on a full week and has me spending over 3 total hours on the phone with my card company to find out Missy did in fact enter my info wrong. She treated us like thieves and broke vagrants instead of admitting her error. Totally disgusted!
7 years ago (09-03-2018)
WOW. This place is really nice. Breakfast was definitely better than the run of the mill continental breakfast. Our room was HUGE! Decorated so nice too. Really cool walk in shower... Only thing I didn't like was the lack of a dim lamp or light by the bed. The lights above the bed are REALLY bright! But still, that didn't ruin my stay in the least. I will definitely stay here again if I have a chance! 😍⭐️⭐️⭐️⭐️⭐️
7 years ago (15-03-2018)
Very nice hotel. Went with wife and kids, so we spent most of our time in the pool area. It is very nice, but a little bit small. There was only one table and a few chairs, so if anyone else is there you have no place to put your stuff. Other than that it is very nice. Enjoyed the hot tub as well. Breakfast was good. Bacon, eggs, potatoes, waffles as well as fruits, pastries and bagels. Overall we had a great time and I would recommend staying here.
7 years ago (26-01-2018)
Berlin Grande Hotel was a wonderful place to stay! The staff was friendly, efficient and they went above and beyond their duties. Breakfast was delicious and they served delicious cookies at the front desk as they welcome you. Hotel was immaculate. Close to shopping and Amish restaurants.
7 years ago (19-02-2018)
Great! Room was spacious, comfortable & very clean. The complimentary breakfast was delicious. We enjoyed scrambled eggs, bacon, Belgium waffles, fresh fruit coffee & juice but there were a number of other choices. Staff was friendly & helpful. Would definitely go back & recommend to others.
7 years ago (25-10-2017)
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