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Best Pizza

  1. Connecticut
  2. Rocky Hill Meal Delivery

Reviews, get directions and contact details for Best Pizza

Address: 82 Pane Rd, Newington, CT 06111, USA
Phone: (860) 665-8128
State: Connecticut
Zip Code: 06111


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Reviews
Loved this place for a year. Noticed how they have cut portions on orders and dared to ask why and whoever was on the phone was nothing but rude. No problem you suck and off to a better resteraunt!
8 years ago (25-08-2017)
Horrible service... I couldn't understand the guy on the phone and he was rushing me off the phone. Sounded like their grandpa was there visiting and taking calls. They didn't get my order right and their pizza was disgusting and the grease on that pizza was ridiculous!!! My stomach hurts as I'm writing this... 🚽🏃💩
8 years ago (05-08-2017)
Terrible terrible horrible crazy and rude service from the owner himself. He was so rude he hung up on me because I asked to change my order . I called Sunday June 18, 2017. I was at work ordering a grinder and fries. The order was just short of $10 so I asked him to make it curly fries instead for delivery has to be ten minimum. He told me my total was 15 dollars. I order the lunch special which was a grinder fries and a soda for 9$, I didn't know I would be charged $5 bucks for curly fries. I asked him to take the curly fries off and I would have added a can of soda for it to be $10 for delivery. He got so angry and told me to call somewhere else. I tried to get him to understand I wasn't trying to be difficult I just didn't want to pay 15 dollars. It was too much. I'm a student and I'm working only part time. Every penny I can saver I will. Buy the owner hung up the phone on me. I tried to call back and get him to calm down he proceeded to call me crazy because I asked for his name. He said if I want it to come and get it. So I left on a lunch break to drive there and see if I could get someone else to help me. But when the cook and driver tried to help me he yelled and told them go back to what they were doing. He refused to give me his name or the cooperate phone number. I would normally never take time out of my day to do this but I am hoping people read this and he looses business. This man has done this to me on a separate occasions. A few months ago I called the restaurant and asked to place an order he told me the cook was not in and he hung on me. This is beyond unprofessional and it's unnecessary. If you run a business you can't just treat people however you feel like it or just because they want to change the order based on the price. The pizza places have some very stressful businesses and most people are going to go somewhere else if the service is bad at one location. I rest my case.
8 years ago (18-06-2017)
Such a delicious pizza. Very well done. There is a reason why they call themselves as Best Pizza. Call , order and Taste.. 10/10 Recommended
8 years ago (20-04-2017)
"Best" pizza has the "WORST" customer service. After waiting an hour for my food I called to check in the status of the delivery. The gentleman that answered spoke so fast I couldn't understand him. He told me he was too busy for my order and to cancel it. I asked him why he couldn't call me to tell me and he kept telling me he was too busy, no delivery driver tonight. Since I placed the order online I called the online customer service they informed me to contact the seller for a refund since it already processed. When I called "Best" pizza back the guy refused to help me and refund me my money claiming they didn't have my money and I wasn't their customer. They clearly did have my order since they confirmed my order and my address and The transaction had already posted to my account. I tried to tell them that it was processed and the gentleman told me to contact the 3rd party, I again tried to explain what I was advised but he continued to cut me off and told me not to call him back. I didn't get my $45 back.
8 years ago (02-04-2017)
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