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Best Rate Moving & Storage

  1. Irvine Business Complex
  2. Arvin Moving Company

Reviews, get directions and contact details for Best Rate Moving & Storage

Address: 2372 Morse Ave, Irvine, CA 92614, USA
Phone: (800) 883-6244
State: California
Zip Code: 92614


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Reviews
Beware! Do Not Deal With These People. At start they will try to give you a good price and pray on you. But it will change when they arrive. Their loaders will be buddy buddy with you but are there to deceive also. my experience with them after they delivered my stuff is below. [I would have not found out the over charge on cubic feet if I did not have to move my house hold goods to a storage facility. This implies that the company has done this to previous customers. Upon not getting rental home in time for my new move I had to put the shipment in storage facility. I rented a 10x14 storage thinking the 1400 cubic feet of supposed charged space would fit because the space was 140 square feet and my charged 1400 cubic feet is approximately 126 square feet. After dealing with the delivery person who was beyond rude and would not work with me on accommodating my situation. Upon delivering my goods even the delivery carrier stated that “my things are not 1400 cubic feet”. When all the goods were in the storage space it did not fill half of the storage place. I recorded the amount of space it took and took pictures as evidence. To better test that my things were not being 1400 cubic feet I rented a 16 feet Budget rental truck with an approximate 792 cubic to move my goods to my rental property. With the help of some people from school, everything fit in the truck. We are not professional packers and we made everything fit even without the dishwasher that was not delivered there was more room in the truck, so this brought me to the conclusion that Best Rate Moving & Storage’s trucks are not calibrated correctly and over charged almost twice the amount for the move. I also have receipts and video for the trucks as proof. If this is not handled this way I will pursue through BBB or small claims court because this is fraud] I started the claim and claim company said best rate would like to handle it. I have been trying to call them as much as possible but i think they are screening my calls. When I am done with school i will definitely take them to small claims court. I will ask for my full refund these bastards stole from me. I don't see how they could have any good ratings. I wish i could give them no star.
9 years ago (09-06-2016)
Worst company to work with, ever! If I had to do it again, I'd go with a larger reputable company and not get suckered in by a low quote. Along with the poor customer service, damaged items, I had expensive/priceless personal belongings that did not show up at delivery. I am still trying to work through the claims process with Best Rate's third party claims company. I just found our from the third party that they don't service Best Rate Moving & Storage claims anymore (I'm glad I checked in because no one followed up with me). I went back to talk to the Better Business Bureau and come to find out (not really surprised here) that they are no longer affiliated with the BBB. Again, back to square one as I am trying to reach Best Rate Moving & Storage and so far no word back. Save your time, money, and keep your stress level low by avoiding this company. The last thing you want to put your family through during the moving process, is stress from your moving company.
9 years ago (08-03-2016)
I don't know about anyone else's experience with this company..But I was very happy with the service they provided it was positive. I called asked for someone to come and look at everything I was taking to Arizona, I didn't want any surprises the day of delivery. Rick from Best Rate came and extended his help in fact I shared with them my experience with the last moving company he gave me a totally different outlook on moving companies,an he gave me packing supplies for free of charge!!!!! Everything else was completed early, happily and with no breaks at all. I had moved my things into storage, then hired Best Rate to move them to my new place. They were very respectful, but had to laugh at my complete lack of skill in their field. My moves took me two full Saturdays with lots of dings and chips, theirs took 3.5 hours and with perfect results. I'll be coming back to them whenever the need arises. Mike
9 years ago (12-12-2015)
This moving company is horrific! Never use them. They moved my dad cross country and it took over 6 weeks to get some of his furniture. Most of it was either missing or broken. They have horrible service and never return phone calls. The best part is, they only take cash!! RED FLAG
9 years ago (02-01-2016)
Worst moving experience ever. These guys are conmen and I have the proof. They will rob you and overcharge. Stay far away from these frauds.
9 years ago (22-04-2016)
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