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Reviews, get directions and contact details for Best Western Bayou Inn & Suites

Story

Located in Lake Charles,LA, the Best Western Bayou Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 1320 N Martin Luther King Hwy, Lake Charles, LA 70601, USA
Phone: (337) 990-5325
State: Louisiana
Zip Code: 70601


Reviews
Room smelled musty and moldy. AC had leaked a pool in the back of the room. They tried to clean it and mask the smell but did nothing about the problem. The employee mentioned this happens in 6 different rooms... Finally got them to move me at 9pm. The new room had yellow running water... Internet was slow. Besides the waffles, breakfast was basic just dont eat the eggs. Never going back.
8 years ago (23-09-2017)
We were driving to Houston and needed to rest so we decided to stay here. This place was decent. My bed did have a stain or two on the sheets and dirt or crumbs in the sheets by where my feet go. It might sound stupid, but I have stayed in many hotels, trust me...I check everything because I have almost witnessed all kinds of everything. I did not sleep my best but it was not too bad. It served it's purpose well. The breakfast and service was pretty good. The gentleman in the front was kind and helpful as the young lady in the morning. Please improve your housekeeping and you will have a great running place. Thank you!!
8 years ago (31-05-2017)
Nice hotel. Check your room before paying (some rooms smell musty). If you call the 800 number, check online prices first. The 800 number will quote you a higher price than the website sometimes. Joining the reward program is free, but you must call to opt-in for some of their reward offers. Overall, very nice stay. Definitely worth the price.
8 years ago (15-06-2017)
Worst experience ever. The room smelled horrible. The shower rod was coming apart, etc. When I complained the staff was very nice (I must say) and tried to put me in another room but the other 2 rooms were not much better. I ended up staying the night and could not sleep because the smell was so bad. I found mildew on the wall, which I didn't notice until the next morning or I would have cancelled immediately. It appears they just painted over mildew and it smells as a result. No discounts, refund or amenities were offered. I will NEVER stay here again. The rating of 3.9 is totally misleading if not an outright lie.
8 years ago (19-06-2017)
The service was wonderful, and the eggs for breakfast were unbelievable! Never had eggs so good at a hotel.
8 years ago (04-10-2017)
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