Best Western Plus Hill Country Suites

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At the Best Western Plus Hill Country Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hill Country Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hill Country Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 18555 US Highway 281 N, San Antonio, TX 78258, USA

Phone: (210) 490-9191

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State: TX

Zip Code: 78258

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Reviews

Staff was professional, helpful, and caring. Rooms were more than large enough for our needs and nicely set up. Beds were clean and comfortable. Pool and hot tub were a nice bonus. Must try breakfast! Definitely a top choice if I'm back in the area.

 9 years ago (11-10-2017)

Check in was quick & easy, Erica was very helpful & went out of her way to make us feel at home. All the hotel staff was very nice.  The hotel is newly renovated & beautiful! Everything looks modern & very welcoming. Our room was very clean and the bed was super comfortable! Breakfast was delicious!! Hotel wifi was fast & gave us no problems connecting. We enjoyed a very quiet good nights rest! Would definitely recommend this hotel & stay again!!

 9 years ago (30-10-2017)

Best Western is consistently clean throughout various parts of the country.  This was another that we have been too that was nice.  We liked the location with many restaurants around the area.  It was not far from Fiesta Texas.  The room we stayed in was big, had a pull out coach. Also had a frig and microwave that some hotels do not offer anymore.  The breakfast was good, good selection.

 9 years ago (09-10-2017)

Very nice contemporary hotel.  This is not the Best Western style hotel from years ago.  The entire hotel looked great and modern.  We had a suite with two beds, pull out bed, and a kitchenette.  This location is also very convenient to Six Flags, shopping, and eating.

 9 years ago (09-10-2017)

We have stayed at this hotel before a few years ago, it was awesome then.  Have went way, way down since then.  First of all we were supposed to be able to check in anytime after 3:00pm on Friday August 4th.  We arrived there between 7:00pm or 7:30pm.  The person at the front desk said she didn't think our room was ready, she went to go check came back and said it would be about 15 minutes told us to help our  self to the snacks we could get anything we wanted while we waited on our room. They was already free to the quest so it was not like she was giving us anything.   She come back to tell us it was going  to take a little longer and that she was going to go help the ladies clean.  All together we waited for about 30 to 45 minutes after we had drove over and hour  stuck in traffic I was ready to go into my room.  We finally get in.  My daughter later back to front desk to get blankets, and sheets for the sofa bed.  When she get down there she said there were lines and people complaining that there rooms were not ready yet this was about 10:30pm to 11:00pm by then. Said there were people just cancelling and going some where else.  Also like the one comment I saw, Toilet that flushes only the back half of the bowl (loudly). Really gross. Saturday morning the  cleaning lady come to see if we need the room clean told her no we just needed towels, was told the towels were not ready they were in the dryer and she would bring them to us in about 15 minutes.  We left about 30 minutes later, thinking she would just put them in our room while we were gone. 7 hours later we get back to our room no towels. Went to go eat dinner on our way back up to our room ask the front desk we needed towels, was told the same thing they were in the drying and would bring them to use in about 15 minutes. An Hour later we finally get a knock at the door and there were our towels.  Never was offered any discount for the inconvenience we went wait so long to get in our room.  Had the nerve to ask it I wanted to sign up for there reward program. HA HA REALLY?
Never again.

 9 years ago (08-08-2017)

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