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Reviews, get directions and contact details for Best Western Plus Kelly Inn

About

BW PLUS Kelly InnDowntown hotel connected to the St. Cloud Convention CenterGreen Mill Restaurant ~ Pets stay FreeWebsite: http://www.bestwesternstcloud.comEmail: [email protected]

Story

At the Best Western Plus Kelly Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Kelly Inn will stand out among other hotels in Saint Cloud,MN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Kelly Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 100 4th Ave S, St Cloud, MN 56301, USA
Phone: (320) 253-0606
State: Minnesota
Zip Code: 56301


Reviews
Room was what I expected and Great! Check-in was an hour and a half late, so if you are planning to travel and it's a weekend, they might not be ready to check in on time! Staff were friendly, but being out of town, could have offered a free drink or app in the bar while I was waiting. I would not stay again, unless all other hotels are booked, was not happy that they were basically like, housekeeping is behind. I am paying over $200 for a room. Be ready to check me in or change your check-in times. Thanks.
9 years ago (18-09-2017)
The hotel and amenities were just fine. Staff was friendly / helpful - PET Friendly!!! Would have been 5 stars, but the restaurant breakfast left alot to be desired. The food was not hot/warm; potatoes were hard!
9 years ago (25-09-2017)
If I could give 5 stars to the guy who checked us in, individually, I would do so, as his customer service was excellent. However, the quality of the room was poor, and not what I'd expected, given the poor lighting, buckled wall sheathing, and foul aroma, which permeated everything in the room. The Green Mill Restaurant was also a poor value. The sub-par offerings were pricey and scanty, and the wait service was so confused, that they couldn't find our service bill, and actually made us wait while they handled other customers and chit-chatted among themselves and the management. Fortunately, the bedding was comfortable, and the room was extremely quiet, I wish I could give another half star to account for this, but in balance there were quite a few off-putting qualities of my stay.
9 years ago (17-10-2017)
Usually the Kelly Inn is fine, but the construction left my room a mess with noisy construction right outside my window before 7 am, lights that didn't work or made noise, and an extremely loud ac/heater unit. I asked the lights be replaced and only 1 (the one that didn't make noise) was replaced. The conference experience was great. All the staff was helpful.and professional. But staying at the hotel as a guest was not pleasant.
9 years ago (09-10-2017)
Gave 2 stars because I forgot it was also a conference center, so that's my fault, but it was noisy and crowded with a conference, wedding and hockey tournament going on. Drunk wedding goers, rude children, all loud! Also there was no mention of the construction when I booked, so I wasn't aware of that. I also ordered dinner from the Green Mill one night and it was horrible! Over cooked and dry, missing some of the toppings... just not worth the convenience of being co-located. I don't plan on staying here again if I can avoid it.
9 years ago (29-10-2017)
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