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Reviews, get directions and contact details for Best Western Plus Victor Inn & Suites

About

Book your stay at Best Western PLUS Victor Inn & Suites, Victor, New York and enjoy your stay with your family in New York.

Story

At the Best Western Plus Victor Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Victor Inn & Suites will stand out among other hotels in Victor,NY. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Victor Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 7449 NY-96, Victor, NY 14564, USA
Phone: (585) 924-3933
State: New York
Zip Code: 14564


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Reviews
One of the best hotels we have every stayed at!! Friendly and helpful staff. The hotel is not very big so the breakfast area and pool were never crowded. Our room had two queens and was very spacious. I especially liked that the refrigerator and microwave were in a separate area with a small counter top and cabinets- almost like a mini kitchenette. Breakfast was great!! My kids loved the mini waffles!! Would definitely recommend!!!
8 years ago (11-08-2017)
While having breakfast, a bus tour of seniors came into the dining area. I watched the hotel staff assist many with getting their breakfast, helping with seating, etc. I was very impressed with the care and service that they offered. They were patient and friendly. A very kind group of employees! Jim Lee
8 years ago (29-09-2017)
The visit began nicely. The hotel appears to be in the process of remodeling, therefore we were walking around construction materials (carpeting being installed) down our hallway. Construction is not a quiet activity and this was no exception. The men were laying carpet at 7:30 a.m. a few doors down from our room. What we found most entertaining is upon check in we had to sign a "quiet clause" agreeing that we would be quiet between certain hours. I guess that only applies to guests. My husband was not comfortable on the bed. There was a dripping coming from the outside (we were on the second floor, it was the air conditioner dripping). It was freezing cold in the second floor hallways and in our room. We turned off the AC and added another blanket. On the second morning the orange juice was only water. Another customer said something to the staff and then my husband also said something. Finally the OJ container was changed. The yogurt offered was frozen solid both days. We originally were supposed to stay three nights. On the second day we decided we would check out. We told the clerk at the desk who only said, "I'm so sorry. I hope you'll come back again soon!!" On the morning of checkout we again made these comments to the front desk clerk (a different person) and she didn't even give us a comment, only asked what room we were in and are we using the same credit card for billing purposes. Rather disappointing as we had been looking forward to our trip to the Finger Lakes and relaxing. Instead we came home exhausted. UPDATE: WITHIN MINUTES OF ME POSTING THIS REVIEW (HERE AND AT THE BEST WESTERN WEBSITE) THE HOTEL MANAGER CALLED ME. APOLOGIZED PROFUSELY, HAD ALREADY CREDITED US ONE NIGHT OF OUR STAY, AND SAID HE WOULD USE MY COMMENTS IN THE STAFF MEETING THE NEXT DAY. HE ALSO TOLD ME TO CONTACT HIM PERSONALLY IF WE COME BACK AND HE WILL MAKE SURE THINGS ARE TOP NOTCH FOR US. HE DID ALSO SAY THAT I WAS NOT THE ONLY ONE WHO COMPLAINED ABOUT THE CONSTRUCTION NOISE AND THAT WOULD BE ADDRESSED WITH THE CONTRACTOR.
8 years ago (12-07-2017)
Great hotel. Staff is very friendly and accommodating of my children. Pool and spa are kept up and have warm water. The entire hotel looks fresh and new. Breakfast was plentiful and many choices offered. Lots of space in the rooms, and lots of counter/work space available.
8 years ago (10-07-2017)
A family member recommended the hotel and we weren't disappointed. The room was a great size, and very clean. The staff was very friendly and we're helpful when needed. The pool was a big hit and very nice. we would definitely stay again.
8 years ago (17-07-2017)
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