Big A Auto Wash

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Address: 1044 W Katella Ave, Orange, CA 92867, USA

Phone: (714) 532-5586

State: California

Zip Code: 92867

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Reviews

It's always great to have a clean car and Big A Auto Wash is the only place that I go when I'm in the area.

 8 years ago (17-10-2017)

Been taking my car here for over a year now place is always clean and the stalls always work, never had any problems. 

This place is cash only, and you have to change your bills into quarters for everything. Also I recommend bringing your own sponges and towels or you're gonna have to pay a few bucks to get some crappy ones from the vending machine.

 8 years ago (28-02-2017)

$5 gets your full size car done...there is never a wait time for available washing space.

 8 years ago (29-06-2017)

Clean, everything is well taken care of and always in working order.

 8 years ago (19-06-2017)

Terrible Terrible place and owner!! 

Today, I went to wash my vehicles here. I drove my truck and my girlfriend drove her Acura. I pulled up first and immediately started to wash my truck in the washing bay (took about 4 minutes to do a quick wash). When I finished I noticed a black Cadillac SUV (which turned out to be the owner) parked in a position that looked like he wanted to use my washing bay.

So I pulled out of the bay and along side the Cadillac. The Cadillac did not move as the driver just sat there with his window up. I attempted to get the driver's attention by waving my hands signalling if he needed the bay. The Cadillac driver just glanced at me and did not acknowledge me.The maintenance worker who was observing this go down, walked in front of my vehicle and waved his hand stating the Cadillac did not need the bay. 

Since it was a hot day and my girlfriend was moments away from the car wash, I pulled back into wash bay for some shade to avoid sun spots on my vehicle (My girlfriend had the towels in her car). Mind you, my vehicle was still running because I was only going to be there for a few moments. 

I put my truck in park and walked out to the street because my girlfriend was pulling in with the towels. Just then, the owner sitting in his Cadillac asked me if he could help me with anything. I told him very politely, "no, I am just grabbing some towels from my girlfriends car", (by the way, she was now pulling into the car wash and parked behind the Cadillac). He told me that is fine, but you have to move your truck, I have two bays down and you can't park there. I acknowledged him and told him okay I am just grabbing some towels and trying to avoid getting sun spots. He again said I have signs posted stating you can't stay in the bay. 

I thought this was a joke and couldn't believe he would be so rude and inconsiderate. I asked him if he was the manager or something to which he replied he was the owner. 

I told him I couldn't believe this, and if he was joking with me. His only concern was he had two bays down and he needed me to move my vehicle. The only vehicle waiting for a bay was my girlfriend's car. 

I informed him that I love this place and have been coming here for years. He said that is great, I told him I am not coming back here because this is ridiculous, and terrible service. He replied, "THAT'S OKAY I HAVE MORE CAR WASHES." From the time I finished washing my vehicle to the time my girlfriend pulled up, was literally about 2 minutes.

 10 years ago (17-03-2016)

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