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Bilotta Home Center Kitchen

  1. New York
  2. Mount Kisco Home Goods Store

Reviews, get directions and contact details for Bilotta Home Center Kitchen

Address: 175 Main St, Mt Kisco, NY 10549, USA
Phone: (914) 242-1022
State: New York
Zip Code: 10549


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Reviews
Bilotta Kitchens is the most dishonest retailer I have ever encountered. They sent a written estimate of the cost to do our kitchen to a wrong address so we never received it, they told us verbally what the price would be, then after they completed the design of the kitchen, the price ended up being $40,000 more than what was initially stated!!! When we said that we had a strict budget to adhere to, that we were surprised at their failure to inform us of any such increases along the way, and that we would not be able to proceed, they kept our 10% deposit! For our initial budget, we ended up with probably a nicer custom design kitchen going elsewhere, but the fact remains that Bilotta unjustly retained the initial deposit. I would never recommend their company, as they lack honesty and integrity.
16 years ago (25-04-2010)
We spent $48,000 getting the Signature Custom Cabinetry from Bilotta (Mount Kisco brach). Among several defects, one glaring defect was that the end panels on both ends of the island were mismatched. As a result, we postponed our move-in date and rescheduled everything so that could be fixed. Then upon being told that the defect was fixed, I arrived with the granite people and the plumber. After the granite was put on, I noticed that one of the end panels were still mismatched. Because no one from Bilotta contacted me as to what to do, I had about 8 contractors just standing there waiting for me to figure out what to do. How incompetent must you be to make the same mistake twice and then not even notify the customer that the defect still existed? Even after a month, Bilotta (and Signature) still failed to remedy the defect. Other issues included missing knobs, stains on the cabinets (which Ms. Bilotta tried to remove with her saliva), a shim that was sticking out, a damaged silverware tray, etc.... So if you want a competent, communicative, customer oriented kitchen designer, I would recommend going elsewhere.
14 years ago (17-01-2012)
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