BJ's Wholesale

Reviews, get directions and contact details for BJ's Wholesale

Address: 1 Highland Commons W, Hudson, MA 01749, USA

Phone: (978) 562-6090

Website

State: Massachusetts

City: Hudson

Zip Code: 01749

Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 8:00 PM

Update Info

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Reviews

Worst treatment ever, by customer service! 

 I scanned the Member Service counter in hopes of finding a spare coupon book.  There was a line of customers, so I couldn't ask, and didn't want to bother the clerk. Spotting a stack at the lower back corner of the counter, I reached down to take one. Suddenly, the customer service woman stopped serving her customer,  charged over to me and yelled, "Don't touch that! Get out of there! The public is not allowed behind the counter!"  I jumped back, startled.
The line of people turned to watch the drama, and of course, suddenly no one was being helped,.  I said, "You don't have to yell at me,  you could treat me with respect." She snapped back, "I'm sorry (in that tone that suggests the opposite) you are not allowed behind the desk!"  When I replied, "Well, maybe I shouldn't go to this store, either,"  she yelled, "There's a box of coupon books at the front entrance!"  Then I asked, if that were the case, why hadn't she just told me so without yelling?  But no reply, no apology.  I then spoke with a manager, a woman who apologized in a pro forma manner and reiterated that the public could not reach back there for our "own safety".  Sadly,  there is no evidence that the matter went any further than that.  If this is what a bricks and mortar retail experience is coming to, then it looks like on line sites are indeed the future.

 7 years ago (29-04-2018)

Absolutely horrible experience....ordered a tire from the tire center and a week later the car is still not fixed. And no one seems to have any sense of urgency in resolving the matter either. No communication, nothing....just left waiting....will not be buying anything from them again

 7 years ago (02-05-2018)

Very good products, lots of good deals but sometimes limited quantities on shelves of items (mostly bakery area)

 7 years ago (14-04-2018)

I am very happy with the Bakery at the Northborough MA location. Evelyn from the bakery team is great!! She did an amazing job on my princess cake! Thank you Evelyn and bjs bakery team!

 7 years ago (23-01-2018)

Good prices, special bundle packs and the clipless coupons that are so convienent 🙌

 7 years ago (31-01-2018)

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BJ's Wholesale

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