Black Hills Auto Care

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Address: 2203 5th Ave, Belle Fourche, SD 57717, USA

Phone: (605) 892-9074

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State: South Dakota

Zip Code: 57717

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Reviews

Had trouble from beginning to end. When we first took our 01Tahoe into BHAC the transmission line blew off and were unsure if the transmission was okay. Couple days pass and they call us and tell us that our car is ready ( drive 70+miles to pick up) and we pay our bill and leave- didn’t get very far and the transmission wouldn’t shift. So we take it back and ask them if they test drove as the transmission was a expressed concern when we left it- nope- but your transmission is gonna need to be rebuild ( no duh). Okay, things happen. They send the transmission off to be rebuilt we pay a nice bill upfront and drive off. A year later the lines to the transmission blow off again. I was not mad just curious- come to find out they never replaced the transmission line or clips( that were faulty to start with) they simply put them back in. Still not mad more curious- I call around to a couple different shops to see if it is common practice to put faulty lines and clips back in and it was NOT. So I took my transmission back to the guy who Black Hill Auto Care outsourced the work to and he was very concerned this vehicle was getting the transmission worked on again because the line blew off.  While the second guy is fixing the transmission I was charged more shop time ( understandably) because when BHAC put the transmission back in the first time cross threaded the nuts on the exhaust. At this point I was a little frustrated as ( what did BHAC do right besides outsource the transmission). So I called the shop and talked to the owner who said that the faulty lines and clips where put back in the first time. Okay things happen- but after 6-8 weeks of trying to come to any solution with the owner( he gave me no solution). I decided to give him a review. Please be careful if you chose this shop not only did they put the faulty parts back into the vehicle ( causing the second rebuild on my transmission) he didn’t seem to care to try and work on any solution. And you pay a professional price- the work fell extremely short of professional.

 8 years ago (07-11-2017)

Fast and friendly service! They treat customers fairly and are very economical.

 8 years ago (05-08-2017)

Good place to get an oil change in Belle Fourche.  Fast & friendly!  I've also had several mechanical repairs done to my vehicles here as well.  Always good service at a decent rate.  Will always recommend Sam and his team.  5 stars all the way

 8 years ago (22-02-2017)

Great service at reasonable price. Fast too!

 8 years ago (08-07-2017)

Charged me 50 dollars to tell me my catalytic converter on my truck was plugged and quoted me at $900 to replace it. Then I took it home and took my exhaust off to see if it ran any better and it did the same thing without the cat on the pickup. They would have made me spend $900 to just to give me back a truck that still didnt run right. Not only that but the guy who I talked to on the phone about it was extremely rude and basically laughed at me about how messed up my truck was. I'll never bring another dime of my business to these guys and neither should you.

 8 years ago (06-02-2017)

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