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Black Hills Federal CU

  1. South Dakota
  2. South Dakota Atm

Reviews, get directions and contact details for Black Hills Federal CU

Address: 725 E North St, Rapid City, SD 57701, USA
Phone: (605) 718-1818
State: South Dakota
City: Rapid City
Zip Code: 57701


Opening Hours

Monday: 7:00 AM – 5:30 PM
Tuesday: 7:00 AM – 5:30 PM
Wednesday: 7:00 AM – 5:30 PM
Thursday: 7:00 AM – 5:30 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
I've been banking with bhfcu for a few years now and have gotten a few loans with them. Each one was over 1,000 and I payed each one off and on time. No late fees or anything of that sort. I got my final loan for my current vehicle and well that vehicle isn't running right now and I've also fallen onto a tough time so I tried to refinance to help me get it running. But they wouldn't allow it, they wouldn't even allow me the option to sell it back to them. They said if I were to sell it back to them that I would permanently lose my membership and my credit score would be badly affected. So one of the loan officers tried asking her higher ups if I could do the skip a pay option or get a quick draw account but they wouldn't even allow that. When those services are offered to all members! The lady who tried helping me was an absolute doll, she tried everything she could. It was just her higher ups that wouldn't allow any help. Finally one of the higher ups came out and told me to go to friends and family for help or go to a church. Making me feel worse than I already was. I just don't understand how they can deny me of a service they offer to all members and then basically tell me to go to a place of charity. I don't like complaining and I try to be very humble about every situation but this experience is still on my mind.
8 years ago (02-01-2018)
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