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Reviews, get directions and contact details for Blacker's Complete Home Furnishings

Blacker's Complete Home Furnishings
Address: 1530 E Lincoln Rd, Idaho Falls, ID 83401, USA
Phone: (208) 523-1902
State: Idaho
Zip Code: 83401


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews
I purchased a leather creme colored chair at a private sale in Idaho Falls. I was told by the salesperson the chair would be shrink wrapped for pickup. I was also told that they would condition the chair, which added an additional $80 the sales price. I was provided a leather maintenance kit with my sales slip. However, black finger prints were on the back and sides of the chair when I got it home. The chair was not shrink wrapped when we arrived to pickup the chair. In fact the individual informed us that they haven’t used shrink wrap in the last two decades and the buyer had to provide their own cover. They did provide a large lose bubble wrap that covered the chair for transport home. This discussion point should have happened at the time of sale and not discussed in a condescending manner with the customer during pickup. I give my most recent purchase with Blackers in Idaho Falls two stars because the leather condition kit at point of sale successfully removed the black finger prints. I now doubt if the $80 conditioning ever occurred. This wasn’t my first purchase from Blacker’s furniture but this will most likely be my last. A store representative contacted me about leather conditioning of the chair after reading my post. She arranged to have delivery drivers stop by upon completion of a delivery in the area. The delivery men did stop by and applied a leather conditioner to the new chair. This process took less than 10 minuets. I appreciate the additional effort taken to ensure the leather conditioner was applied to the chair. Therefore, my recent purchase experience was definitely softened by the additional effort make by Blacker’s to ensure my leather chair was protected. I have changed my ranking from two stars to three. The interface between the warehouseman and the customers at the time of pickup can not be undone. I cannot give a better rating for this purchase experience.
7 years ago (13-11-2017)
Great service, asked what what kind of furniture we were interested in and showed us several that met what we wanted. They didn't push us to by higher priced items or items we didn't need. Worked on prices to give us the best deals and delivery service with hauling away our old stuff. People were super nice and friendly.
7 years ago (29-12-2017)
Recently did a special order with Blackers. I’m extremely happy with the seamless service and delivery. Michael was great. We ordered Lucy by England Furniture and are super pleased with it. 100” of yummy buttery-soft leather in the prettiest cognac color. ❤️❤️
7 years ago (29-10-2017)
Mike was amazing. Met us at the door and walked us through so many couches. Found The ONE, he made our experience so perfect, is very easy going, felt like family. Was not rushed or did not feel pushed to buy!! We got exactly what we wanted and at a grwat price! Definately will be back!! Thank you!
7 years ago (25-10-2017)
Tracy is awesome! She is knowledgeable and friendly. No pressure sales is also a plus.
7 years ago (10-11-2017)
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