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Reviews, get directions and contact details for Blount Gastroenterology Associates

Address: 1706 E Lamar Alexander Pkwy, Maryville, TN 37804, USA
Phone: (865) 983-0073
State: Tennessee
Zip Code: 37804


Reviews
Dr Jenny Smith was great. The staff excellent. I would recommend Dr. Smith for this procedure. M. King
10 years ago (08-05-2017)
My wife sees Dr Jenny. She's wonderful!
9 years ago (25-08-2017)
Agree with previous review that I was treated like cattle, but the most upsetting issue I have is with the billing department. They had all my insurance info, and was scheduled weeks in advance and was told they would take care of billing. Due to my physical issue at the time I knew I was close to or had already met my deductible but asked anyway. I was told I would be billed once insurance pays. How hard is it to prequalify an endoscopy to find out what insurance pays on that procedure? I trusted them and weeks after peocedure recieved a bill for over $1000. Not happy, we called and was told not to worry, they're going to run it through again and will let us know. Never heard a thing. Received COLLECTION notice this time. Called again, was told it shouldn't have gone to collections, she will fix it. We paid $100 and was told we would receive monthly billing but that she was still working on insurance. Paid a few more months, and then got another collection letter. Called collection agency, they said it was never removed from collections. Paid off balance due, which I could've done in beginning but was told to wait to see what insurance pays. Was told it would be removed from credit score, but was not. Went through a dispute via experian and was told they would not remove deragatory claims for x amount of time. Dropped my credit score from 720 to 680. Very upsetting.
10 years ago (27-08-2016)
-1 rating. They treated my husband like a herd of cattle. No preliminary testing was done i.e. stool samples, bloodwork, x-rays, etc. Just wanted to go straight for the most invasive, dangerous cancer screening there is without any symptoms (asymptomatic). They didn't know him by his name (after already having been there a couple of times) and he was not fully informed regarding the procedure of a colonoscopy and all the dangers involved. I had done extensive research and found that a Sigmoidoscopy is around 200.00 and requires no sedation and much less invasive, violating, and with much fewer risks or dangers.. A colonoscopy is around 3000.00 He was never offered or told of the other option. The kicker is THEY FOUND ABSOLUTELY NOTHING WRONG WITH HIS COLON. Put him through 2 days of hell with fasting and diarrhea to prepare for the 'procedure.' The REAL kicker is: upon returning home FROM THE COLONOSCOPY a letter from them was in the mail box scheduling a biopsy. That means they made the appointment and mailed the letter to him BEFORE getting the UNNECESSARY colonoscopy results that were completely NEGATIVE. Not impressed one iota with this doctors association. I do not recommend this association.
15 years ago (14-09-2012)
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