Blue Kangaroo Coffee Roasters

Reviews, get directions and contact details for Blue Kangaroo Coffee Roasters

Address: 7901 SE 13th Ave , Portland 97202, OR, US

Phone: (503) 756-0224

State: OR

City: Portland

Zip Code: 97202

Opening Hours

Monday: 06:30-17:00
Tuesday: 06:30-17:00
Wednesday: 06:30-17:00
Thursday: 06:30-17:00
Friday: 06:30-17:00
Saturday: 07:30-17:00
Sunday: 07:30-17:00

Update Info

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Reviews

Well, I'm just going to be honest in this review, it is my neighborhood and I've been going to Blue Kangaroo for years. So here is what's up....  New owners and staff turnover. I have to say the vibe has done a 180. Was sad to see the old staff go, they were well liked by customers. There are a lot of empty seats in here currently, the engagement has changed significantly some days before there was a line out the door and no open seating. I have a pretty good idea why. It used to be a neighborhood place where the staff was laughing and having a good time, were friendly, knew you and felt like that '3rd place' we read about often. This was a coffee shop. Now it is a 'place to buy a coffee'. Big difference, and it comes down to vibe and the experience of the space. It still has its corner location going for it really the only coffee place on the street and some good seating to the north across from the food trucks. But there is no art on the walls, the staff seem stiff and do not talk to each other or make much eye contact with customers. There is zero laughter. I know that energy, and I think this has something to do with the new owners being physically present in the shop and running the register.  I can tell you from years ago being a young person working at coffee shops, nothing is a vibe killer for the staff and customers more so than the owner being on site continually. No one likes to be watched over while they work, and the owner stress around sales and efficiency begins to permeate the whole space. You'd possibly think it would increase the sales, but this isn't a factory floor, it is a space people choose to come to to interact with the community energy. The only case where having the owner there is a positive thing is if they are charismatic, notably friendly, potentially artsy, community oriented and increase the feel and experience of the space.  My business advice to the owners would be to either become an artsy, naturally friendly, charismatic, neighborhood beacon, or find and train a top notch manager who embodies that who runs the floor, operates the register, books the art, hosts community events and instead be behind the scene owners. I do understand owner operated businesses may do so for cost saving reasons. Ask oneself 'Would patronage/sales increase if I put a charismatic, energetically attractive person behind the register?'  You need the space to match the vibe of the neighborhood and what the customers are looking for, or your business will unfortunately not succeed. Right now I am giving it a 2/5 though location is the main factor from keeping it being lower. 6 months ago it would have been a 4.25/5.  Best of luck, maybe this is just some static as the space finds its identity. Owners, don't be afraid to ask others for advice on how to increase sales! As counterintuitive as it may seem, it isn't about efficiency or oversight, it is about vibe.

The iced rose latte was pink & amazing  subtle cardamom flavor in the espresso. Bestie got the blackberry iced jasmine tea extra sweet but the syrup tasted like cold medicine, would recommend another flavor or sweetening it with something else  Side note there are quite a few bugs in the shop if you’re not a bug fan but it adds to the nature/wild animal/outback/Australia vibe

I walked in to find new owners who didn't say hello and acted like they were doing me a favor by getting me a cup of coffee. They said "thank you" as I exited, but I get the sense they only did it out of an obligation to do so.  Their coffee is mediocre - there's definitely no love put into the coffee here. They also changed their hours to open at 7:00AM, so don't stop by at 6:30 thinking you can get a cup of coffee.  All in all, it's meh. In order to make it, customers should feel welcome right from the get-go. Unfortunately, I didn't get that sense here. I think they're in the coffee business strictly for the money. Hopefully, they'll hire some friendly staff soon. If not, I'll go out of my way to patronize other coffee establishments in the area.

This place is a hit or miss. One day the coffee is amazing one day it taste like trash. I got a cold brew and noticed they used a concentrate and filled the rest of the cup up with sink water no wonder it taste like garbage. I paid about 5$ for just sink water. The employees also have no pep to them. The lady who took my drink mumbled under her breath “what can I get for you” and I felt like an inconvenience.

Wow.  Like being served by zombies. Had to reiterate soy milk a couple of times. No smiles.  Our drinks sat there and no one called my name.  Why did they ask my name?  I had to ask if the drinks sitting there were mine; all I got was a vacant look and a yes.  Made the experience an unpleasant one.  Not going back.  And there are no vegan pastries options.  In Portland!

This is was? my favorite neighborhood coffee shop. As of late, however, the quality of service has declined and the building is in need of repair both inside and out. Furniture is old, worn and dirty. The walls are in need of paint, counters need to be replaced, flooring is cheap and dirty, and windows should be washed. Even the plants are on their last legs and look as though they haven't been watered in months. Owner could remedy this with sweat equity over one day but does not seem interested.

Went back for the first time in years, and I'm happy to say that the Cubano latte was out of this world!!!Food: 5/5

Pretty spendy. Someone was in training when I ordered here, and I waited quite a while for my drink. Then it was called out as ready, and an apology offered when the trainer barista noticed the trainee hadn't actually finished off my drink. And my drink was way too sweet!   The $7 price tag is pretty extreme for the yucky beverage & long wait time offered here.  It's not at all the worst coffee shop in town, but I couldn't bring myself to recommend it, either.

I was cursed by being a barista at 18….My adult life has been plagued by being able to differentiate a poorly pulled shot which is most PDX coffee shops.  Kangaroo  Coffee pulls the perfect shot, that is neither bitter nor burnt!  This is the first place in years that I truly enjoyed my iced americano straight!  Thank you!

Pastries on point, coffee made with love by skilled baristas, and a welcoming atmosphere + patio adjacent to a food cart pod, library, and the local game store? What more can you ask for? ‍  Vegetarian options: Even vegan options from the best little shops around.  Kid-friendliness: Downright neighborly with the kid-friendliness and actually respectful of guests on laptops, too.

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Blue Kangaroo Coffee Roasters

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