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BluePearl Veterinary Partners

  1. Kentucky
  2. Kentucky Veterinary Care
  3. Louisville Veterinary Care

Reviews, get directions and contact details for BluePearl Veterinary Partners

BluePearl Veterinary Partners

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Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for companion animals.

Address: 13160 Magisterial Dr, Louisville, KY 40223, USA
Phone: (502) 244-3036
State: Kentucky
City: Louisville
Zip Code: 40223


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
I brought my dog in for a checkup and they prescribed her something that wasn’t explained to me but I later found out on my own was an immune suppressant. The room was covered in slobber and fur from another animal I was shown into. Less than a week later my dog suddenly passed come to find out from dog flu. When I called to confront them about it they denied any possible wrong doing but did admit to being the beta site for the state in treating dog flu for Kentucky. No wrong doing my ass. These people set my dog up to die,she was a service dog, she wasn’t around any other animals or dogs but there, she’s was perfectly healthy and had no issues prior to her visit being there and her autopsy showed it. These people murdered my dog.
7 years ago (06-03-2018)
Took my cat nugget here because he was straining to pee and having accidents around the house. I suspected possibly crystals in his urine because that is what happened to my other male cat at home and I know how serious it can be. While I was gracious they were open when very few places were, the care my cat received was less than adequate. They charged a 97$ fee just to come in, expensive, but since it is a hospital I was more than willing to pay this. I thought it was strange that I couldn't stay with my cat while he was being examined. After a rushed conversation with the vet, they came in with a quote for his care which totaled to $800+! I'm a college student and can't afford that kind of price tag, so my mom called to discuss it with them. Like magic, they told my mom that a lot of the expensive procedures listed weren't necessary and could be taken off the bill. In the end, they performed a urinalysis and found crystals as well as signs of infection for which they prescribed an antibiotic. They also prescribed him a nausea medication, a muscle relaxant, and a painkiller. When I asked the Vet tech about if the medicines were really that necessary, they made me feel like they were absolutely crucial and that I would be hurting my cat if I didn't get them. I pressed the tech and asked her more questions which made her flustered and her face turn bright red. My cat is not and was not in pain, which I tried to explain, but I agreed to the medicine anyways because they made me feel bad about it. But wait, it gets better. When I asked about them writing a prescription for the medications so that I could get them elsewhere (much cheaper) they told me that the vet wasn't certified to write a prescription for a controlled substance? What? Then they had the audacity to tell me that the 20$ difference in prices really wasn't that much and that I should highly consider getting them there. Do they make money off the prescriptions they write and fill? I'm sure they do. This place is a SCAM. They over prescribe and costed nearly 400$ to tell me that I needed to change my kitty's diet. Terrible hospital that only cares about money. TAKE YOUR LOVED ONES SOMEWHERE ELSE!
7 years ago (03-01-2018)
Shocked, upset, and completely disappointed by my experience today. I have been a client of Blue Pearl for several years, with several pets, and have always thought the service and care was exceptional until today. The hardest day that you have as a pet owner is the day you have to make the decision that it is time to let them go. Today was one of those days for me. I have had to bring a few pets to Blue Pearl over the years for this. However, tonight while my dog was being prepped and having a catheter put in, one of the desk workers came in and asked me for payment. When she came back with my charge card receipt to be signed, my dog had been brought back to me to hold, and I had to sign while I am holding her on my lap. I didn't comment other than to ask if the cost had increased since it was somewhat more than previous visits. I was appalled by this whole scenario...it wasn't the right time for any of this. It was wrong on so many levels. This should have been a solemn, quiet time for me and my pet. Payment should have, and could have waited until my pet was gone, like the previous visits and my question answered afterwards. Still can't believe this experience, and how awful it felt.
7 years ago (27-12-2017)
We had to euthanize our dog a few weeks ago. It was a very urgent matter that escalated quickly and required fast action. As sad and as emotional as the situation was, it was met with tons of warmth and comfort from Blue Pearl! The team rushed out to grab him from the car when we arrived, the front desk helped expedite our paperwork and processing of information upfront and payment at the end of our visit, and a HUGE thanks to Dr. Losev who performed the euthanasia. Dr. Losev was compassionate and showed a huge heart for our dog but also for my wife and I as owners. He offered clarity and honest advice, and he helped make a terribly difficult day a bit better. I would recommend Dr. Losev and Blue Pearl to any and every one. We will be lifetime patients of Blue Pearl!
7 years ago (02-02-2018)
Not competant. My dog needed emergency surgery. I called to confirm they could do it. When I got there my dog was taken to the back for "assessment" without any meeting of a dvm or discussion, while the desk person worked on getting payment arranged. I was told they wanted to run several tests, observe her for a few hrs., then call a surgeon in - guess that was to make the time more convenient and rack up the charges. And they took forever to do every little piece. I took my dog out of there, found another vet that was wonderful (Jefferson 24 hr Animal Hosp.), who took 2 seconds to assess my dog, did emergency surgery, and was significantly less than Blue Pearl in price - they did not want to run un-necessary tests. Luckily I had a good out come. I shudder to think what would have happened if I left my dog in Blue Pearl's hands. Why run an E.R without a surgeon?!
7 years ago (30-01-2018)
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