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Reviews, get directions and contact details for Bobby Rahal Toyota

About

"Our philosophy is very simple. We want our associates to treat our customers the same way that they would want to be treated. My partners and I expect a commitment to our customers from our entire team, and from ourselves." -Bobby Rahal

Story

Bobby Rahal Toyota has been providing quality automobiles and award-winning service to central Pennsylvania for over two decades. Customers have consistently rated our dealership among the best in their categories for sales, service and satisfaction. We expect our customers to have an exceptional experience each time they visit us. Bobby Rahal Toyota offers a full range of quality automobiles - from quality economy cars and durable sport utility vehicles, to family friendly vans and unbeatable pick-up trucks, as well as the world's first gasoline/electric hybrid vehicle - Toyota has set high standards for design, performance, comfort and safety. We match those high standards in presentation, sales and service.

Service is the hallmark of Bobby Rahal Toyota. It always has been. From the showroom floor to the service desk, our customers receive first-class treatment in a spacious, modern, comfortable business environment. We keep our promises and we keep our customers satisfied. Every Bobby Rahal Toyota customer receives added service benefits when purchasing a new vehicle, such as a free car wash with every service and a free loaner vehicle with any scheduled service of three or more hours.

The men and women who serve our customers and care for their cars are among the best in the business. Just ask our customers. We aspire to treat each customer like we would like to be treated. Although that sounds simple, it is the basic principle on which our success has been - and will continue to be - based upon. Our sales and service staffs are made up of highly skilled, well-trained, courteous professionals who listen well and handle the details. Our customers' confidence, comfort and safety depend upon it.

Address: 6711 Carlisle Pike, Mechanicsburg, PA 17050, USA
Phone: (717) 691-0500
moc.atoyotlaharybbob@aidem
State: Pennsylvania
Zip Code: 17050


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Reviews
Nick Fox is the sole reason my husband and I purchased a Toyota. There were 4 makes we were considering, Toyota was not on top. Rahal was our first stop as it was the closest. We informed Nick we were just starting on our car buying journey and just wanted information, and answers to our questions. (I ask A Lot of questions!!!!!!!!!!!! and often feel sorry for the employee by the end.) Nick Fox answered ever single question with detail and when possible, included a physical demonstration using the showroom model. After leaving Toyota my husband and I both commented on what a friendly, fabulous, and stress free experience we both just had. Not anything like what we had expected during this car buying endeavor. We then headed down to the other dealerships, which ended up a true waste of our time. Nick set the standard of customer service so high that no one even came close to being compared. That same day, we returned to Rahal, took a test drive (the only 1 out of the four we drove because Nick was so thorough that he made us feel as if this was the car for us!!) and yesterday we drove our new Toyota Highlander home. Nick Fox was personable, professional, patient, and not at all pushy! To top it all off, Nick was able to present us with a purchase price that was better than we had ever expected. I could never have predicted a better ending to our experience!
8 years ago (21-10-2017)
Crappy customer service in the service department!! Tried for hours to get an appointment. No answer even though it was during business hours. Left message and they NEVER returned a call!! Did the "live chat" and was assured they would return my call that day, but still no return call...not even the next business day!! Tried the text message (online), and still heard nothing!! I have been a customer at Bobby Rahal for 21 years and am DONE!! Guess business is so good that they do not need mine! Don't waste your money there to be treated like this!! My last Toyota with Bobby Rahal!!
8 years ago (12-12-2017)
We bought a used Toyota (3yrs old) from Rahal Toyota (with Nick Fox) and had a much different, far better experience with Rahal than our last experience with another Toyota dealership years before. They raise the expectation without asking when buying a used Toyota. For example, they replaced the tires, brakes, and even the wipers which was the total opposite of how our last experience with a different Toyota dealership was like when we bought a used Toyota (3 yrs old). We were pleasantly surprised at the high expectation they put on themselves and their dealership. Nick Fox was both professional and personal and was patient and detailed with all of our questions. We came back two times to talk with Nick Fox before we bought the vehicle, by the time we bought the car we felt like we were buying the car from a friend! We highly recommend Rahal Toyota and speaking with Nick Fox!
8 years ago (02-11-2017)
My experience getting my car fixed was quick and reasonable. I definitely appreciated the prompt shuttle that got me right back to work, since I dropped my car off over my break. Is advise calling first if you need a shuttle though, since it might be booked.
8 years ago (20-10-2017)
Fair prices. Quick working technicians and comfortable waiting room with stations to get office work done.
8 years ago (06-12-2017)
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