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Reviews, get directions and contact details for Bommarito INFINITI

About

Bommarito Automotive Group "Where Price Sells Cars!" At Bommarito INFINITI of West County, our primary concern is the satisfaction of our customers.

Story

Our West County location at 15700 Manchester Rd, Ellisville, Mo. is your INFINITI source for St. Louis Mo. and the surrounding area. We provide new and pre-owned sales, service, parts and financing.

Address: 15700 Manchester Rd, Ellisville, MO 63011, USA
Phone: (636) 391-9400
State: Missouri
City: Ellisville
Zip Code: 63011


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed


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Reviews
This is the second time we had taken our car to Bommarito Infiniti service department and we did not have a good service experience. First, they said they did not have our appointment which we did thru their online system. Second, it took 3 hours for an oil change, to do a multi point inspection, and quote suggested repair or maintenance items. They said what caused the long wait was because they changed systems and they were still learning the new system. They said the new system was causing communication difficulty between the service advisors and the service tech. I understand things happen, but it is how you handle those situations that makes the difference. If you are having issues then give the customer a heads up it will take longer than normal or offer an option of coming back another time. Finally, here is a tip to management: Learn your new systems beforehand, don't test your new systems out on your customers. I can't recommend them with service and lack of communication like that.
9 years ago (02-03-2018)
Just visited and bought a new car with Ben and finance manager Brett! Both were awesome to work with and made the process quick and easy. Bommarito always gives a fair price on your trade and gives you an answer quickly and a reasonable offer without making you negotiate for two hours while wasting your time.
9 years ago (20-11-2017)
All of the worker are awesome and thank to jay and Hallie love them good team
9 years ago (25-01-2018)
I have only had experience with their service department and cashiers. Every time I go here to get my vehicle serviced I feel right at home. Rob in service is extremely friendly and professional. He genuinely cares about your experience and assuring that your vehicle is properly maintained and cared for. Also, I really appreciate their loaner cars. They are always new Infiniti vehicles that are a blast to drive. When I am in the market for a new vehicle, Bommarito Infiniti will have my business.
10 years ago (04-02-2017)
Test drove a g37x. Chad Meyers was helpful and knowledgeable about the car. Could not complete the sale because we did not agree on the price, but I would say the experience was positive. The sales staff was not pushy and no pressure tactics were employed to close the deal.
10 years ago (17-04-2017)
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