BonaDent Dental Laboratories

Reviews, get directions and contact details for BonaDent Dental Laboratories

About

The industry's Anterior & Complex Case Specialists!

Story

The reason our lab is different from other labs is because we've had 65+ years to assemble the Best Team. Our lab has employee amenities that literally no other lab in the country offers; hence we attract and retain the Best technicians.

One of the amenities is our on-site training center - we don't just stop once we get the best technicians - we routinely train them right in our lab, side-by-side with the best clinicians in the country.

Because of our CAD/CAM technologies, we are able to keep our prices extremely competitive. On top of that, our Concierge Rewards Program offers value-added services and cash-back programs that other labs just don't offer. That's why BonaDent is the BEST.

Mission

We are a team of dental professionals dedicated to consistently providing the highest quality products, services and expertise to the dental community for the purpose of improving the quality of life for all involved.

Address: 2495 Bonadent Dr, Seneca Falls, NY 13148, USA

Phone: (800) 732-6222

Website

moc.liamg@ballatnedtnedanob

State: New York

Zip Code: 13148

Opening Hours

Monday: 7:30 AM – 6:30 PM
Tuesday: 7:30 AM – 6:30 PM
Wednesday: 7:30 AM – 6:30 PM
Thursday: 7:30 AM – 6:30 PM
Friday: 7:30 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Chose this lab to do All-On X cases. Bonadent promises the moon but cannot deliver on anything. 

Terrible customer service!!! Jerricah lies, denies and never replies as the digital design scheduler. Quality of work is a 2-3 on a 10 point scale; some of the worst I have ever seen in 30 years. Lab RX's are not followed. No concept of how to set teeth so some at least touch or not jutting out of patients mouth. This is with facebow and composite bite records, photos, & secondary bite records. We consistently do full arch restorations cases to completion with ZERO adjustment; it isn't the Dentist operator error folks. 
Had a Zirc bridge crack in half a week after delivery opposing a denture. Was remade 3 times before one even got to my office late after 2 reschedules. We  have now waited for over 2 months with no call back as to when it will be remade again. Was told it would be remade...hello....hello...anyone.... Bonadent.  
Last case parts were ordered per Chucks specifications, confirmed he had ALL parts needed 2 months before apt and was told yes. Sends alternate  Dennis to conversion, don't have ALL the parts to do conversion. Patient flips out as she has been strung along by lab for 2 months now and leaves OS with an entire morning not booked.  Unbelievable!!! Waited 36 hours for call back and plan to remedy situation; got nothing. Ask to speak to owner told he does not take calls. While I'm waiting for someone, anyone to call thought I'd share. 

PD's: A joke

Fees?? IF they delivered like say Frontier Dental Lab everyday all day. I'd be glad to pay it. Never can quote accurately. Price list has hidden +++ costs most cases 1.5-2x that fee. You will LOSE MONEY doing these All OnX  cases with Bonadent for the chair time spent returning for their errors and them canceling on delivery date. 

Save yourself the stomach lining and heart muscle and choose another lab.

 7 years ago (06-12-2017)

I have used many labs and find you can have two of the three attributes: speed, quality or price. 
I find Bonadent to have very high quality and speed. Price is reasonable. 
It is worth more to me to have easy inserts and try in's then a low lab fee up front as my chair time is worth more. I have used them from anything from C&B to full dentures, implant restorations, aesthetics and complex combination cases with attachments and so on. They are by far the best lab I use.

 8 years ago (11-04-2017)

Great lab, always a pleasure to work with!

 7 years ago (05-02-2018)

Good work from a solid lab.  Ruth's one star review above should be of her dentist.  Did he take photos?  And yes Bonadent always adjusts my shades if i ask.  No problem.

 8 years ago (20-02-2017)

Denture cases were turned in under an established price schedule.  When cases were returned for fittings they were billed at new 100 % price increase.  Cases were immediately returned to stop work.  Employees confirmed owners had enacted an unannounced overnight price hike.  2 weeks and 6 phone calls later the issue remains unresolved. Filing a case with BBB and FTC

 8 years ago (14-03-2017)

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