Booksmart

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Address: 4469 S Congress Ave #116, Lake Worth, FL 33461, USA

Phone: (561) 964-0023

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State: Florida

Zip Code: 33461

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Reviews

This facility never answers the phone. I've been calling since yesterday and I continue to get multiple rings, then I get the voicemail. This is poor customer service. I don't live nearby and before driving such a distance, I thought it would be a good idea to call before coming to ensure the book is in stock. You guys need to get it together and hire more staff to be available at ALL TIMES!

 8 years ago (28-06-2017)

I gave the clerk my schedule and was told that I had the right books, I purchased an access code to view the textbook online for the class and was given the wrong access code and title not knowing that the revel and connect were different. I called booksmart because I paid $70 for the access code and was told the deadline was 29th of August so therefore I am out of luck they would not take responsibility for given me the wrong textbook. Please be aware when dealing with booksmart they don't stand behind there wrongdoing.

 8 years ago (07-09-2016)

Terrible customer service, PGA location closes and they say nothing to anyone and then expect you to drive your books to there lake Worth store. Do NOT RENT BOOKS or buy them or even go.near this store if I could give them less than one star I would. God bless ......oooo and mona your very misleading

 9 years ago (09-08-2016)

I am not sure why they have a phone, I have tried over the course of a week and a half to get them to answer it only to be cut off by a man telling me to call back later, not even an answering machine. Looks like it is run by college students, poor organization and seriously lacking in customer service. All in all a horribly run business.

 9 years ago (22-08-2016)

I love this place. It is cheaper to shop here than at school. The staff is always friendly and helpful. They even called me back in to give me a refund after I was overcharged for a book! The texbook rental process is fast and easy. This is an excellent way to save some money on school..

 11 years ago (15-12-2013)

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