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Reviews, get directions and contact details for Booth Plumbing & Heating

Address: 1590 N Territorial Rd W, Ann Arbor, MI 48105, USA
Phone: (734) 663-6643
State: Michigan
City: Ann Arbor
Zip Code: 48105



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Reviews
The crew does great work! I highly recommend them!
8 years ago (09-12-2017)
Booth Plumbing was expensive and unprofessional. It took several days for them to respond to our voice mail messages about an upstairs bathroom leak that was dripping into the room below. They said they hadn’t returned the call because our cell number had an out of state area code. They repaired the leak, but they also fixed something (handle on the toilet and fill valve) that was working fine and that we hadn’t asked them to repair. When the bill arrived, we were shocked to see a $57 charge for parts on the unneeded repair plus $77 in labor. The overall labor costs were double what was quoted. We were originally told $100 an hour. The final labor costs came to $198 an hour, which included an apprentice fee and a service charge that we weren't told about. The bill was emailed to us three days AFTER the due date listed (sent to us August 21, payment due on August 19). We spoke to the owner and he refused to make any adjustments to the charges, even for the repair we hadn’t wanted. They fixed the leak, but we will never use Booth Plumbing again. Who knows what non-existent problems they’ll decide to fix on their own or how much they’ll charge! We were extremely disappointed with this company.
12 years ago (14-10-2013)
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