BP - Cook County

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Address: 3955 N Western Ave, Chicago, IL 60618, USA

Phone: (773) 539-5959

Website

State: Illinois

Zip Code: 60618

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Reviews

Today after work I needed gas, so I decided to go to this station as it's the closest to my workplace. I've purchased gas here numerous times before, but never had issues until this experience. I went in to pre-pay with cash (all the pumps require pre-payment or credit), and I pointed to my car. The clerk assumed the pump number and mutters off a pump number (as it's not clearly labeled) and I go out to attempt to pump the gas that I purchased. Not so much. It turns out, the idiot put the money on the wrong pump number, then has the nerve to accuse me of telling him the wrong pump. I reassured him that I pointed to my car, which was right outside of the window, mind you, but he continued to argue with me. After a few minutes of arguing back and forth he finally activates the pump with only half of the amount of money that I gave him. I went back in, very upset, and demanded the rest of my money back. He accused me of lying and said that I had already pumped that amount, refusing to refund my money. If I figured it wouldn't have wasted the police's time I would have called them. I'm looking to find some place that I can report their business. I don't even care about the money so much, it's that I was accused of wrong doing (when I did everything I could to assure correctness), then being accused of being a liar. 

I just wanted to pump gas and go home.

Needless to say, I will never be going to this gas station ever again, and advise you to do the same.

 17 years ago (10-06-2010)

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